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Privacy Policy

This Privacy Policy depicts how personal data is dealt with when provided through (“TOP10/our/us/we”) website. Any information provided by “you/your”, the user, shall be processed as per the General Data Protection Regulation (“GDPR”) Regulation (EU) 2016/679, and any other legislation related thereto.

TOP10 respects your privacy and is fully committed to protect your Personal Data and to process it, if needs be, in compliance with the applicable laws.

Kindly do not use the website or provide any personal data through the website if you do not agree with the terms of this Privacy Policy. Any further queries to this policy, and on your personal data in general, shall be addressed to our Data Protection Officer on

This privacy policy applies only to the actions of users with respect to TOP10 website only and does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

Definitions & Interpretation

  • In this privacy policy, the following definitions are used:
  • Personal Data – Collectively all personal and identifiable information that you submit to via the website. This definition shall be in line with that of the GDPR.
  • Cookies – A small text file placed on your computer when you visit certain parts of the website and/or when you use certain features of the website. Details of the cookies used by this Website are set out in the clause below (Cookies).
  • EU Cookie Law – The Privacy and Electronic Communications Directive 2002/58/EC
  • User or You – Any third party that accesses the website and is not either (i) employed by us and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to us and accessing the website in connection with the provision of such services.
  • Website – The website that you are currently using ( and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  1. The singular includes the plural and vice versa.
  2. A reference to ‘persons’ includes firms, companies, government entities, trusts and partnerships;
  3. “Including” is understood to mean “including without limitation”;
  4. Reference to any statutory provision includes any modification or amendment of it;
  5. The headings and sub-headings are solely used to identify this policy’s provisions and
    do not have any substantive meaning or interpretive value to this Policy.

Data we collect about you

We may collect the following data:

  1. Name
  2. Contact Information such as email addresses and telephone numbers.
  3. Age
  4. Email Address
  5. Gender
  6. Nationality
  7. Analytics data with respect to your use of our Website and Services such as your IP address, click tracking, number of clicks on a game, number of visits to webpages. Certain information is collected using cookies and/or similar tracking technology – please see further section “Cookies”. No Special Categories of Personal Data shall be collected by us

Our Use Of Data

  • All personal data is stored securely in accordance with the principles of the GDPR. For more details on security see the clause below (Security).
  • Your data shall be kept for a period of one year.
  • Unless we are obliged or permitted by law to do so, and subject to any third-party disclosures specifically set out in this policy, your data will not be disclosed to third
    parties. This includes our affiliates and/or other companies within our group.
  • Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically,
    data may be used by us for the following reasons:

    1. Internal record keeping.
    2. Improvement of our products/services.
    3. Transmission by email of promotional materials that may be of interest to you.
    4. Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the website;
  • If you do not provide the requested Personal Data, TOP10 might not be able to provide you with its services.

Third Party websites & Services

We may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the website. The providers of such services shall not have any access to personal data provided by users of this Website.

Links To Other Websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement which such websites provide prior to using them.

Changes Of Business Ownership & Control

We may, from time to time, expand or reduce our business. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us. We may also disclose data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling Use Of Your Data

Wherever you are required to submit data, you will be given options to restrict our use of that data. This may include the following:

  1. Use of data for direct marketing purposes.
  2. Sharing data with third parties.

Functionality Of The Website

To use all features and functions available on the Website, you may be required to submit certain data. You may restrict your internet browser's use of Cookies. For more information see the clause below (Cookies).

Accessing Your Own Data

You have the right to ask for a copy of any of your personal data held by us, via a Data Subject Access Request.


Data security is crucial to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via this website. This means that we do our utmost possible to secure your personal data. Any passwords provided by you are however your responsibility and should be kept confidential from your end.


This Website may place and access certain Cookies on your computer. We uses Cookies to improve your experience of using the website. We have carefully chosen these Cookies and has taken steps to ensure that your privacy is protected at all times.

All Cookies used by this Website are used in accordance with current EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling us to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the website may not function fully or as intended.

This website may place the following Cookies:

  • Strictly Necessary Cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/Performance Cookies – These are cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Your Rights over your Personal Data

You may choose to exercise any of the rights provided by GDPR over your personal data. These include:

✓ Withdrawal of your consent which was previously given to us (this shall not affect any previous processing which was done when you had given consent);
✓ Lodging a complaint with any relevant Data Protection Authority;
✓ Access to your Personal Data that is held by us;
✓ Correcting any Personal Data which is not up to date or which is incorrect;
✓ Erasure of any Personal Data that we hold;
✓ Restricting any processing of your Personal Data in certain circumstances;
✓ Enforcing us to provide you or another company you nominate certain parts of your Personal Data;
✓ Object to any data processing where we are doing it for our legitimate interests


You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

Changes To This Privacy Policy

We reserve the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on TOP10, and you are deemed to have accepted the terms of the privacy policy on your first use of TOP10 following the alterations.

Updated in August 2023

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Jake Schembri

Jake Schembri

Author Expert

With well over a decade’s worth of writing experience under his belt, Jake has created content for some of the most prominent casino operators in the industry, most notably Betsson and Betsafe. He enjoys getting into the nitty-gritty of what an operator is all about, leaving no stone unturned when it comes to providing candid, comprehensive, and objective insights.


ticksEditor since: 2023
ticksTotal posts: 240
ticksLanguages: English and Maltese


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