UKGC to Levy Heavy Fines to Casino Operators Flouting Laws

uk gambling commissionThe United Kingdom Gambling Commission or UKGC has confirmed to take a new stance and approach towards the casino gambling operators in the country. It says that the new regulations will be stringent for the casino operators who would be fined heavily and harsh penalties will be levied on them if found guilty of flouting the laws.

The gambling watchdog in the UK was compelled to make amends in the existing regulations and has made them stricter after receiving reports that customers are suffering due to hidden terms and conditions, false advertisements and misleading promotions.

One of the biggest concerns of the UK gamblers is that they are regularly preyed upon by the online casino operators who offered them rosy bonuses at the time of account sign up and registration.

The operators in the casino industry usually try to entice new players by offering them match deposit bonuses and no deposit bonuses which generally comes in the form of free spins or free cash money.

Most of the players don’t have the time to read the fine prints outlined in the terms and conditions that offers a detailed explanation of how to use the bonuses while playing casino games. Some of the information available is wagering requirements and other criteria that have to be fulfilled by the players before they can become eligible to withdraw the winning amount from their casino account.

Many UK based players have stated that at the time of withdrawing winning amount from the casino balance, the casino site refuses them on the basis that the terms and conditions are not fulfilled. These complaints are now being heard by UK Gambling Commission, and now it is coming hard on the casino operators asking them to stop using the term ‘free’ in their special promotions and avoid using the fine print to gain unwanted advantage from ignorant casino players.

New Gambling Measures to Boost Player Confidence

The United Kingdom Gambling Commission has warned the iGaming operators that they would be levied with hefty fines if the gambling guidelines and rules are not appropriately followed. At the same time, the operators are instructed to respond to the customer complaints within a time frame of 8 weeks and not more than that.

The Remote Gambling Association or RGA that represents the iGaming operators in the United Kingdom has taken these new changed in its stride and is confident that the new regulations will be beneficial for both players and casino operators.

In a statement, Clive Hawkswood from RGA, says:

We hope these new measures combined with a range of industry initiatives will be effective in improving safeguards for customers and helping to reassure everyone that consumer protection will be at the heart of everything we do.

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