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Mystake Casino Review

Mystake Casino Review
Review


80%

150% Up To €300 Welcome Bonus

play
Since:

2019

Regulation:

Curaçao License

Email:

support@mystake.com

Software:

NetEnt, Red Tiger, Thunderkick, Habanero, Play’n Go, Blueprint, Playson, Evolution Gaming

Accepted Currencies:

EUR, USD, CAD, AUD, RUB, BRL, BTC, LTC, ETH, XRP, BCH, USDT, XMR, DASH

Languages:

English, Spanish, Swedish, Finnish, German, Russian, French, Italian, Portuguese (Brazil)

Payment methods:
VISAMastercardNETELLERSkrillecoPayz

how we test Casinos

Casino Website

We check out the site’s different features, design, and functionality.

Bonus

We take a deep dive into the bonus and double check important T&Cs.

Payments

We examine the payment options & note any country or transaction size limitations.

Customer Service

We check out what support’s available and test it out for ourselves.

Intro

Mystake casino is a gambling site with over 6,000 games and a fantastic array of bonuses – but what about its other features? In this best online casino review, our experts take Mystake for a spin to find out whether it’s worth joining. 

License

Let’s start with the question everybody asks us: is Mystake casino legit? The answer is yes, but why do we say so?

Mystake operates on a licence issued by Curaçao eGaming, assuring that it is safe and trustworthy to play at.
A casino licence is a must-have at any online gambling site, and although Curaçao’s licence is surpassed by some others in strictness and safety, it is nevertheless an excellent seal of approval to have. Of course, we don’t just take that at face value - we scoured the internet looking for what different users have to say about the site. While there were a number of bad reviews (mostly surrounding payouts), these seem to have been resolved. Moreover, the vast majority of players were satisfied with the service. Moving on, the casino is also SSL encrypted, which means that any information exchanged between your device and the website remains safe from prying eyes. Finally, there are also several responsible gambling tools to keep yourself safe while gambling at Mystake, including account limits, time-outs, and self-exclusion periods.
Several comments we found on the internet were from UK players. While this brand is legitimate, this casino does not have a UKGC licence. Therefore, it cannot legally be accessed from the UK. For a list of legal and licensed sites, check out our article on UK online casinos.

Bonus

During our Mystake casino review, we were pleasantly surprised to discover that this brand has a whole selection of casino welcome bonuses for you to choose from.

  • If your first deposit is between €/$20 and €/$200, you can claim a 150% match bonus up to €/$300, whereas if your first deposit is between €/$201 and €/$1,000, you can claim a 100% match bonus up to €/$1,000.
  • But, if you deposit between €/$20 and €/$600 in Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Dash, Monero, or Stellar, you can receive a 170% crypto match bonus up to €/$1,000!
  • Plus, if you enjoy Mini Games (Keno, Dice, Plinko, Wheel) more than traditional casino games, you can receive a 100% Mini Games match bonus for any amount between €/$20 and €/$500.
In each case, these bonuses come with a 30x wagering requirement on both the bonus money and the deposit, which is just a touch lower than the industry average of 35x.
Always check the terms & conditions! Always check the terms & conditions!
The best piece of advice any website can give you is to always check the terms and conditions of any bonus before taking it up. This includes welcome bonuses, as well as subsequent ones.

Reloads & Cashbacks

Once you’ve played through your first Mystake casino bonus, you can then claim a few other casino bonus promotions, including:
  • Second Deposit Bonus: A 100% match up to €/$500 on your second deposit. The minimum deposit allowed here is €/$20, and there’s a 30x wagering limit on both the deposit and bonus money.
  • Live Casino Cashback: The casino will return 15% of your net losses on live casino games. This bonus money comes with a 15x wagering requirement.
  • Crypto Cashback: Get 10% of all your cryptocurrency deposits back. These come with zero restrictions and zero wagering requirements!
Sadly, there is no Mystake casino no deposit bonus just yet, but you can check out our top no deposit bonuses article for websites with such a promotion!
If you’d like to win free spins with a 10x wagering requirement on the winnings, follow the Mystake Facebook (@officialmystake) and Instagram (@mystake_casino) pages and enter their competitions!

Games

Mystake has plenty of those!

Casino Mystake has over 6,000 real money slots by 100 of the world’s best casino software providers.
These include NetEnt, Yggdrasil, Pragmatic Play, Big Time Gaming, Microgaming, Red Tiger, Relax Gaming, Rabcat, GAMOMAT, iSoftBet, Spigo, Endorphina, Thunderkick, and Habanero. This means you can easily play iconic games like the Gonzo’s Quest slot or the Dead or Alive Slot, as well as plenty of the best jackpot slots and the best Megaways™ and Megaclusters™ slots. But the list of real money casino games available to players doesn’t end there. Here, you can also play many traditional table games, like real-money blackjack, real-money roulette, baccarat, video poker, and other games like craps, Sic bo, and Dragon Tiger. However, if you wish to play alongside a real-life dealer, there is a Live Casino section chock-a-block with titles by the likes of Evolution Gaming, Pragmatic Play, Ezugi, and XPG. These include live dealer roulette, live dealer blackjack, live dealer baccarat, and live dealer poker. Live casino game shows like Deal or No Deal Live, Gonzo’s Treasure Hunt Live, and Crazy Time, are also available! The best part is that the live dealers who oversee some of these games don’t just speak English. In fact, we came across games in a variety of languages including Italian, making this brand one of the best online casinos in Italy. Finally, you may also want to check out the Mystake casino Mini Games section, where you can find matching games, keno, dice, Plinko, and the cutest dinosaur game ever.
It’s good to know! It’s good to know!
Mystake is also a fully-fledged sportsbook, with sections dedicated to virtual sports, racing, esports, sports betting, and live betting. Players of these sections get a dedicated welcome and reload bonus, too.

Payment Methods

As a casino brand, Mystake offers players a good mix of traditional and new payment methods. These include:

  • Visa and Mastercard credit cards, which can be used both for deposits and withdrawals;
  • E-wallets like Skrill, NETELLER, MiFinity, and MuchBetter, with the first two being available for withdrawals, too;
  • SEPA and SWIFT withdrawals;
  • Neosurf and paysafecard vouchers for deposits.
What you find on the site depends on where you are playing from. Either way, the casino accepts numerous currencies. These are the euro, the US dollar, the Russian ruble, the Canadian dollar, the Australian dollar, and the Brazilian real. But there’s more because Mystake crypto casino allows you to gamble with crypto. Specifically, this can be done through Bitcoin, Litecoin, Bitcoin Cash, Ripple, Dash, Monero, and Tether. With the exclusion of Tether, all of these cryptocurrencies can be used for withdrawals. It’s also good to know that deposits and withdrawals come with zero fees and players can withdraw up to €/$7,500 per week or €/$15,000 per month, or equivalent. 
Minimum Deposit: €20
Maximum Withdrawal: €15,000 per month
Deposit Waiting Time: Instant
Withdrawal Waiting Time: 3 days

Casino Design

The first thing we noticed when we began our Mystake casino review was just how colourful and vibrant the site is. In fact, the black background simply acts as a canvas onto which a whole palette of hues is plastered – and we absolutely love it. But what we like even more about this site is how easily navigable it is. Let’s take its offerings as an example. These are split into nine sections: Casino, Live Casino, Tournaments, Mini Games, Sports, Live (Sports), Virtual Sports, and Esports. But then, each one can be further subdivided to make things easier. The Casino section, for example, is split into Popular Slots, Drops & Wins, Bonus Buy, Megaways™, Jackpot Games, New Games, My Favourites, and All Games. This is complemented by a search function and a list of all software providers whose logos link to their full list of games. So, all in all, there’s not much to complain about with regards to design and functionality.

Mobile App

While there is no Mystake app, the site adapts to any-sized screen. You can easily play with this brand from your desktop, laptop, tablet, or smartphone. Moreover, most games on offer on the regular site work well on iOS, Android, and Windows smart mobile devices. And, of course, all the bonuses mentioned above can be claimed from the mobile site, too!

If you’d prefer a casino site that comes complete with a mobile app, check out our article on the best real-money gambling apps.

Customer Support

On top of the dedicated email address (support@mystake.com) you can contact, Mystake has a live chat function that is available 24/7 in nine languages, namely English, Spanish, Swedish, Finnish, German, Russian, French, Italian, and Portuguese (Brazil). That is impressive in itself, and we love any brand that aims to make communication as easy as possible for users. Nevertheless, we do feel it’s important to point out that many other users have said that they had to wait a long time to receive a reply from customer support. Moreover, we have to mention some areas where the casino falls short - the FAQ section, for example, is very lacklustre, with no information about deposits, withdrawals, security features, and so on. This is made even worse by the lack of information about deposits and withdrawals before completing the MyStake login.

VIP Section

Another section that is conspicuously absent is the VIP section on Mystake, but that doesn’t mean that it doesn’t exist. In fact, the terms and conditions clearly state that withdrawal limits may be increased for VIP-level players.

Therefore, although it’s not disclosed, a VIP programme by invitation does exist.
Sadly, the casino is not forthcoming with information on what such VIPs get, though our assumption would be bigger bonuses, better perks, and possibly, personalised gifts.

Pros and Cons

Every brand comes with advantages and disadvantage - here are Mystake’s at a glance.

Pros

  • Over 6,000 games
  • Curaçao eGaming licence
  • Great choice of bonuses
  • Accepts cryptocurrencies
  • Available in nine languages
  • 24/7 live chat
  • Live casino cashback

Cons

  • Withdrawals take time
  • No VIP programme page
  • No Mystake no deposit bonus
  • No deposits/withdrawals page prior to sign up

Conclusion

Casino Mystake is by no means perfect. In fact, there are numerous things we’d like to see improved, including withdrawal times and the creation of pages for the VIP programme, accepted deposits, and accepted withdrawals. Nevertheless, it is a great casino with an incredible array of bonuses for all types of players. Overall, the scales tip towards a favourable Mystake casino review, which means the only thing left to do, is to try it out for yourself!

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