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Cloudbet Casino
80%
100% Match up to 5BTC + 50 FS
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Cloudbet Casino

Cloudbet Casino
Review


80%

100% Match up to 5BTC + 50 FS

play
Since:

2013

Regulation:

Curaçao eGaming

Email:

support@cloudbet.com

Software:

Play’n GO, Playson, Red Tiger, Spinomenal, NetEnt, Pragmatic Play, Quickspin, Betsoft

Accepted Currencies:

USD, JPY

Languages:

English, Spanish, German, Italian, French, Dutch, Turkish, Indonesian, Polish, Portuguese, Russian, Japanese, Thai.

Payment methods:
Binance LogoVegaWallet LogoJeton LogoBitcoinCash LogoDogeCoin LogoEthereum Logo

how we test Casinos

Casino Website

We check out the site’s different features, design, and functionality.

Bonus

We take a deep dive into the bonus and double check important T&Cs.

Payments

We examine the payment options & note any country or transaction size limitations.

Customer Service

We check out what support’s available and test it out for ourselves.

Intro

Cloudbet is a renowned crypto-gambling site established in 2013. Its popularity primarily stems from its sportsbook and the world’s first crypto racebook, but it also delivers an equally high-quality casino section. Livestreaming is a thing here, and you will find some super attractive promos on hand, too.

License

Cloudbet casino runs its operations under a Curaçao eGaming licence — the most reputable of the four Curaçao master licencers.

Founded in 1996, this licence got decentralised from the Curaçao Gaming Control Board six years later. In the past, the Cloudbet crypto gaming/betting platform also had regulatory approval from e-Gambling Montenegro, but that no longer seems to be the case.

The site has a server certificate issued by Cloudflare (ECC CA-3), and it uses the industry standard AES_128_GCM, X25519 and TLS 1.3 protocols to authenticate and encrypt user info. We should acknowledge in this Cloudbet casino review that this hub follows EU data protection standards and has an extensive, detailed privacy policy page. Hence, when it comes to security, this is one of the top gambling sites for crypto.

It also promotes responsible gambling by implementing self-exclusion, but does not mention what independent testing agencies it works with regularly. There is a fairness and RNG testing page, but it is pretty vague regarding who verifies the randomness of the games hosted at Cloudbet.

Bonus

Cloudbet Welcome Offer

The Cloudbet bonus section. (Source: Cloudbet Casino)

A slew of Cloudbet reviews exists online, laying heavy praise on this gaming website regarding what it delivers promo-wise. New users of the casino get treated to an astonishing welcome bonus that supplies 100% up to 5 BTC. That is a promo that would make anyone’s head spin, and the chief reason the Cloudbet brand often finds itself on lists of the top-reviewed online casinos in the sphere.

The Fine Print The Fine Print

Cloudbet gamblers must deposit at least 0.001 BTC or the equivalent in other crypto currencies to get a piece of this promotion. Know there is no standard rollover requirement attached to this promotion. Instead, it functions in a novel way, releasing welcome points to your balance as you play.

These get calculated using this formula: Points – Converted stake x 0.008 x (100 RTP). Note that slots earn the most points and 21 actions the lowest amount. For example, wagering on European blackjack will get you 0.049 points, and betting the same sum on a reel spinner, like Betsoft’s Slotfather, will bring you 0.345.

Also, do keep in mind that this sign-up promo is valid for 60 days only, which is the window available to snag all the welcome points you can.

Yes, the conditions of the Cloudbet welcome package are a bit convoluted. That said, this site is trying something different, so we have to give it kudos for that.

Those that have been Cloudbet members for a while can get zero-margin sports bets, reload free spins on Tuesdays, and access Play’n GO and Spinomenal slot tournaments with fixed prize pools.

On top of all this, Cloudbet has a six-tier VIP programme that we will explain in-depth below. It tracks user progress and gives them lightning points en route to perks in this loyalty system.

Games

Cloudbet Casino Games Lobby

The games section at Cloudbet casino. (Source: Cloudbet)

Cloudbet casino is home to over a thousand games for dozens of premium game developers. Some of the software providers that have teamed up with this site include: Red Tiger, NetEnt, Betsoft, Play’n GO, Spinomenal, Pragmatic Play, Hacksaw Gaming, Nolimit City, Playson, Quickspin, and Iron Dog Studios.

Concerning live dealer casino games, companies like Evolution Gaming, Ezugi, and Vivo Gaming have joined hands to elevate Cloudbet to a top ten Bitcoin casino site, as they house many of their best tables here.

These are ones that have bet sizes that range wildly, and transparently list their house edges — the latter being something we love about this platform. That is not Cloudbet casino opinion on a game’s winning probability, but the spec right from the horse’s mouth, its developer.

Live presenter games get hosted at Cloudbet, and so do provably fair crypto options like Crash gambling, virtual sports, lottery-style picks, and a more than acceptable range of RNG-powered tables.

Payment Methods

Cloudbet caters to blockchain fanatics, and does so in a massive way by giving them the option to deposit using 31 cryptocurrencies, a mix of the most popular ones on the market, and some niche coins.

Deposits here get credited the moment they land in the official Cloudbet crypto wallet after they pass the necessary network confirmations. Everyone must understand that despite what any other Cloudbet review tells you, this platform is unable to affect the speed at which your deposits ultimately get credited, given that this gets determined by different factors in the networking community.

We can inform you that when it comes to Cloudbet withdrawals, its staff aims to process these as soon as possible. Customarily, they go through in a day during weekdays, but can take up to 48 hours on weekends. Please pay attention to all the information specified in the cashier tab on this site, such as the network in play, the wallet address, and the chosen currency, in order not to cause any unneeded hiccups in the withdrawal/deposit procedure.

Since we cannot list all 31 digital coins allowed at Cloudbet, we shall rattle off some of the more established ones accepted here:

  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Litecoin
  • Tether
  • USD Coin
  • Dogecoin
  • DASH
  • Ripple

The Cloudbet team won't ask you to verify your identity by going through a Know Your Customer procedure upon registration or when you request your first withdrawal. Yet, such a process may get evoked at any time for a wide variety of reasons, and you may have to produce independently-sourced documents (utility bill, bank statement, passport copy, photo of a national ID, etc) to keep playing here.

You can withdraw as much as you wish in cryptos here, but there is a fiat limit of $100,000. The fiat withdrawal minimum is $10 (the same as the deposit one), and the lowest deposit sums in cryptos vary per coin.

For Bitcoin, the deposit minimum is 0.0001 BTC. The fiat payment methods offered here are Jeton and Vega Wallet, with only USD and JYP being accepted.

Minimum Deposit: $10
Maximum Withdrawal: $100,000
Deposit Waiting Time: Instant
Withdrawal Waiting Time: Up to two banking days

Casino Design

Cloudbet Casino Design

The Marketplace Hub at Cloudbet casino. (Source: Cloudbet Casino)

In our eyes, this casino supplies intuitive navigation and has a super responsive design. The site’s management has decided to keep things simple regarding colour, and opted to implement a black background contrasted with white text, greys, blue as a highlight colour, and vibrant images. It is a tried-and-tested combo that never fails. It lets everyone easily discern where everything is, allowing you to quickly get to what you need.

If you play around with resizing your desktop browser window, you will see that all the content reshuffles appropriately at a staggering degree of success. A search function makes it easy for anyone to access beloved titles immediately. You can also browse through featured ones, those suitable for high-rollers, and recently played ones. All the casino games are instantly accessible, too.

The platform also has a blog section that has an entirely different feel to the casino side — especially with its white background. It boasts a top navigation panel with six main categories and a sliding section where three new articles get featured.

Mobile App

Cloudbet Casino Mobile

Cloudbet on mobile. (Source: Cloudbet Casino)

You cannot install a Cloudbet app on your smartphone or tablet because Halcyon Holdings B.V., which is Cloudbet’s operator, has not developed one. In truth, there is no need for one, as the mobile version of the site works adequately on all devices. It is super similar to the responsive desktop version, and what you get on a smaller screen is perfectly readable, implementing intuitive navigation in a concise presentation.

The staff recommends Chrome as the go-to browser for accessing the mobile iteration of the Cloudbet platform, and we advise the same. You can bring up the primary hub functions through a drop-down menu pulled on the screen by clicking the hamburger icon in the top navigation bar, and the account functions are accessible through the profile drop-down menu.

From what we can tell, the load times at Cloudbet are exceptionally fast, and we encountered zero functionality problems while testing this site on our Android phone.

Customer Support

Naturally, the support option everyone flocks to first is the live chat. This is active 24/7 here, and you can access it through your account’s drop-down menu. There is usually a queue, but from our experience, a customer agent should become free quickly, as the wait times in this window are pretty low. We got connected to a representative within two minutes, and the service was exemplary. All her responses were fast and contained detailed info on the topics we inquired about.

For account-related issues, help via support@cloudbet.com is available. Nevertheless, you can use this address to reach out to the aid team for whatever reason. We did and got a reply within the hour, one of similar quality to the responses we received in the Cloudbet live chat window.

On-site support is only provided in English on this platform, but the agents state that they use Google translate to communicate with anyone. No dedicated help page exists at Cloudbet, but FAQ-like articles can get found in the live chat window, and you can view various pages linked in the homepage footer on a selection of crucial site topics.

Note that you can use the official Bitcointalk thread to get in touch with brand management, and you can reach out via the Cloudbet Discord group or on Twitter.

VIP Section

As touched upon above, there is a Cloudbet VIP programme, made up of Bronze, Silver, Gold, Emerald, Sapphire, and Ruby tiers. You progress through these by betting on the casino and arcade-style games.

Each level unlocks exclusive benefits, which include increasing lightning point multipliers, free spins, priority customer support, bespoke bonuses, Cloudbet no deposit bonus, marketplace access, and a dedicated account manager. Sportsbook users can lower rollover requirements and easily sport reward earnings up to 4x.

The lightning points are a distinct on-site currency you get for your wagering activity. Every time you bet on games or sporting events here, you get a reward based on your tier. You can redeem your collected lightning points on the Cloudbet marketplace for bonuses, free spins with no wagering requirements, or physical gifts. You can also buy a Cloudbet no-deposit bonus there.

Pros and Cons

Pros

  • Over 1,000 games
  • 31 accepted cryptos
  • Older online casino
  • Nifty VIP scheme

Cons

  • Somewhat iffy player reviews
  • Potential 5% charge for transaction costs
  • A limited number of fiat payment methods

Conclusion

You would get hard-pressed to find a crypto casino that lists more forms of virtual money for depositing and withdrawing. Yes, the fiat options are low at Cloudbet, but this hub more than makes up for that with the gaming variety it delivers and the fact that it lets everyone buy crypto through MoonPay without leaving the site.

However, the transaction fee that may be added on payments of 5% is something we do not support here. Yet, we are willing to look past it thanks to the steady stream of promos Cloudbet gives its users and the loyalty scheme it has running. Definitely, the promos featured at this casino can provide loads of free gambling fun.

The customer service supplied by the Cloudbet team is also top-notch, and the same can be said for the security measures implemented. Overall, this is a platform we recommend our readers join. It has been around for a decade, and that should be evidence enough of its trustworthiness.

Play at Cloudbet Casino