Casumo Casino
Review

Intro

Casumo casino has firmly established itself in the industry, attracting players with its vibrant and playful concept. There are many reasons why this platform has won multiple awards for innovation and has become one of the best casinos online — and we explain them all in our below review!

License

Casumo is licensed and regulated by the Malta Gaming Authority, the UK Gambling Commission, and Swedish Gambling Authority. These gambling commissions are recognised for their high standards and strict conditions, showcasing the operator's legitimacy.

As such, the casino is also committed to protecting customers’ data in compliance with the EU General Data Protection Legislation. Detailed information can be found in the site's privacy policy. The website also employs SSL encryption to safeguard your data, with all your information stored on secured servers.

Not all countries are catered for:

Casumo casino does not offer its services to players from the United States, China, France, and Italy, among others. Aside from these, the site does have country-specific pages for the UK, Rest of Europe, Rest of World, Japan, Norway, Finland, Sweden, Ireland, and India.

Security

As is normal, when registering for a Casumo account, you will be asked to choose a username and strong password to use when logging into the site. It is the player’s responsibility to keep this secure.

During the registration process, verification procedures will be carried out to authenticate your identity. The bank account or card used to withdraw and deposit funds must be in the same name as your registered account. If you wish to keep your financial information private, you can use payment methods such as Skrill and NETELLER.

Bonus

Casumo bonus offers an array of exciting welcome bonuses, promotions, and tournaments. Check out our best online casino bonuses page to see how they compare to the competition.

Welcome Bonus

Upon sign-up, Casumo provides a fantastic welcome bonus to welcome their new players. For those in the UK and the RoW, this involves 20 free spins on a specially chosen slot game (specifics are mentioned below).

UK players can also collect a 100% bonus of up to £25, while RoW players may potentially receive a whopping amount of up to €300.

The Rest of World welcome bonus offer. (Source: Casumo)

Other Promotions

Aside from the welcome bonuses, Casumo has several other promotions including seasonal events and enticing offers for every day of the week.

• Monday Spin Class allows free spins when making a deposit.
• For TuesYAY Rewards, there are additional free spins by wagering on a selected slot.
• On Wednesday WOW, if you reload your account, then the casino will add a little extra. From Thursdays to Sundays, the weekend is off to a good start with the option for 20% Live Casino Cashback up to €100.

The casino also offers its own version of tournaments, called Casumo Reel Races, which occur frequently throughout the day. Players must compete in slot races and win points against one another to secure real-money rewards.

Please note these promotions, as well as the welcome bonuses, are subject to change and are not available in all jurisdictions.

Games

Casumo casino boasts an impressive collection of over 4,000 captivating games, ranging from table games to Slingo, and live dealer casino games to slots.

Their renowned Live Casino section includes beloved classics such as blackjack, roulette, baccarat, and poker, powered by NetEnt and Evolution Gaming. However, slots do comprise the majority of their collection, showcasing the most iconic and newest titles.

The Games page on Casumo (Source: Casumo)

For years, Casumo has collaborated with numerous software giants to bring high-quality titles to their players. A quick look at their games section shows an exciting variety from Play’n GO, Novomatic, Microgaming, and Thunderkick to name a few.

A few of their most popular casino games include Book of Dead, Reactoonz, Gonzo’s Quest, Starburst, Lightning Roulette Extreme, and Gates of Olympus.

Casumo Sportsbook

The platform also offers a top-rated sportsbook; however, this is restricted to certain regions such as the UK and does not exist for the rest of Europe site.

Payment Methods

Casumo casino provides plenty of convenient and secure ways to deposit and withdraw funds into/from your account, with Visa, Mastercard, paysafecard, Skrill, and NETELLER allowing for instant deposits. UK players may also use ApplePay for this.

It is important to remember that to reduce potential complications, withdrawals should be done using the same method used for the last deposit.

If you prefer bank transfers, deposits typically take one to three business days for RoW players but are instant for UK ones; while withdrawals may take between one and five business days.

Withdrawal confirmation can take anywhere from instant to five days to be approved depending on the circumstance and method, though a couple of hours is the usual amount of time. The minimum withdrawal is €10 for RoW players while, for the UK, the minimum is £1 (though under £10 have a £3 fee, so it won’t be worth it).

For the UK, there is no maximum withdrawal per UKGC regulation.

Casino Design

Casumo casino’s website strays from the traditional casino atmosphere, possessing bold colours and playful graphics. It is incredibly easy to navigate, with a clear and functional layout, making it effortless to discover specific sections and games.

Each page offers high-quality and modern pictures, making it visually attractive and appealing to users exploring the site.

At the top of the page, there are three specific sections to choose from: Casino, Live Casino, and Promos. The Live Casino page immerses you in the action while showing all the games that can be played. The Promos page, meanwhile, hosts an array of intriguing offers and promotions.

Under the Casino section, you can easily discover games which are separated into lists of ‘Popular’, ‘Top New Games’, ‘Casumo Loves’, ‘Live Casino’, ‘Must Drop Jackpots’, ‘Jackpots’, and ‘Table Games’.

If you’re looking for a particular favourite game, at the top right of this section, there is a search function to efficiently find it.

The Games page on Casumo (Source: Casumo)

Mobile App

A still from the Casumo App (Source: Casumo)

The casino also has its own app, available to download both on iOS and Android devices. It is widely regarded as a high-quality and user-friendly platform that allows you to easily navigate between different games, manage your accounts, and access bonuses. Below is a quick guide on how to install it:

1. Open the App Store/GooglePlay
2. Search for ‘Casumo Casino’ in the search bear
3. Find the official app and tap on it
4. Click on ‘Install’ or ‘Get’
5. Start playing!

If you prefer not to download the app, Casumo also provides a responsive web design, which means that you can enjoy its game directly from the phone’s browser. This removes the need to install any additional software. All that needs to be done is to type Casumo’s URL into the mobile browser and you’ll find the page optimised for your phone.

Customer Support

This casino asks customers to send an email (hey@casumo.com) to answer any inquiries, or else to use their live chat.

First, you’ll be asked to communicate with a bot, but if it cannot answer your question, you’ll then be connected to a live chat agent.

For RoW players, the live chat is available 24/7, all days of the week, for an instant response. However, it is only available from 8am-1am CET for UK players.

You can also check out their helpful FAQ pages for any simple questions. It is worth noting, however, that they do not offer telephone support.

Their sites primarily offer English as the only language, but a few of their country-specific sites have their corresponding languages like the Swedish and Japanese websites.

VIP Section

The casino does have a VIP programme; however, the casino only reaches out to its most dedicated players to be involved in this.

Having said that, one of the casino’s biggest selling points is its adventure-based concept, a kind of loyalty scheme where players embark on a journey through a virtual world and accumulate points.

The more you play at Casumo, the more your progress in the ‘adventure’ increases, allowing you to gain experience. A progress bar will show you how far you’ve advanced and how much is left before you reach the next level.

Whenever you achieve a new level, you have the opportunity to claim different bonuses. Known as ‘valuables’, these bonuses can range from free cash and deposit bonuses to free spins and other valuable ‘items’.

Along the way, you can also collect different ‘belts’ and ‘trophies’ that showcase your experience level.

Pros and Cons

Here is a quick summary of the casino's advantages and disadvantages to evaluate whether Casumo is the right platform for you:

Conclusion

Overall, Casumo casino appears to surpass the expectations and requirements of an online casino. As such, it would be a great recommendation for your next gaming experience.

Their site offers a visually attractive design, an easily navigable website, and an extensive collection of games from the best software developers.

For those who prefer to play on their mobile, the app and website work as seamlessly as the desktop site. Meanwhile, their enticing weekly promotions, reel races, and loyalty schemes are further attractive incentives for potential players.

Their customer support is fast and responsive to any questions or concerns that you may have, too. However, it is disappointing that they neither offer 24/7 live support for UK players, nor do they have a phone number.

Aside from these minor considerations, if you are in a country where Casumo casino is accessible, we highly recommend that you take a look and see what the site has to offer.

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