Joo Casino Review

Regulations:
regulations
  • Generous Welcome Bonus for New Players
  • Nice Website Design with Easy Navigation Features
  • Dedicated FAQ Section for Any Queries
OFFER
100% welcome bonus up to €450
150 Free Spins

Introduction

Players search for a legitimate and reputed online casino should look no further than Joo Casino. The casino opened their virtual doors in 2014 and they have grown from strength to strength over the years. The casino accepts players residing in the European Union, Canada and Australia among others.

It is a cryptocurrency casino which means players can make online transactions in Bitcoin and Ethereum. Everything on the website is classic and important links are clearly displayed. Site navigation is easy and there is a search engine box available for players to find their favourite titles easily. There are plenty of live dealer games available for unlimited action. Check out our comprehensive review below to learn more about Joo Casino and its features.

Casino Bonuses at Joo Casino

There is a lot of competition in the iGaming market and casino operators are doing their best to win players over. Joo Casino is not behind in this rat race as it offers several types of bonuses and special promotions to their registered players. Start your journey with Joo Casino today and increase your bankroll substantially.

Welcome Bonus for EU Players

Players after registering an account can claim a generous welcome bonus up to €450 and 150 free spins over the first four deposits like:

  • 1st Deposit Bonus: 100% up to €100 and 100 free spins
  • 2nd Deposit Bonus: 50% up to €100
  • 3rd Deposit Bonus: 75% up to €150
  • 4th Deposit Bonus: 100% up to €100 and 50 free spins

Joo Welcome Bonus

The minimum deposit to receive the welcome bonus is €20 and the 100 free spins will be added within 4 days; 25 free spins per day. Before any player wishes to withdraw the bonus winning, they would have to meet 50 times wagering requirements.

To play at Joo Casino, there is no bonus code required. To claim the one-time welcome bonus, players must register an account. Account registration is pretty quick and new players will be able to take advantage of the casino’s bonus in no time.

Free Spins and Other Promotions

Once players have exhausted the welcome bonus, it is time to claim the free spins and special promotions at Joo Casino. The operator comes up with several promotions for their players from time to time. At the time of writing this review, Joo Casino was offering the following promotions to their players:

  • Monday After Party: Get reload bonus up to €100 on Mondays
  • Wednesday Free Spins: Get up to 50 free spins on Wednesday

Joo Casino Promotions

Loyalty Program/VIP Program

Joo Casino cares about its players and they have come up with an innovative VIP Program to add an extra layer of excitement on the casino journey. The VIP Program is brimming with state of the art features and offers players the finest level of service, royal treats and fun-filled surprises. Right from making the first bet, players will receive comp points. The more you play, the maximum comp points you will collect.

The VIP Program at Joo Casino is classified into 10 levels and players must have a certain number of comp points to move across the higher levels.

  • Level 1: (60-130) comp points
  • Level 2: (130-210) comp points
  • Level 3: (210-300) comp points
  • Level 4: (300-400) comp points
  • Level 5: (400-550) comp points
  • Level 6: (550-850) comp points
  • Level 7: (850-1350) comp points
  • Level 8: (1350-2200) comp points
  • Level 9: (2200-3500) comp points
  • Level 10: (3500 and more) comp points

Joo Casino VIP

Each VIP level has its own advantages and the benefits increase as one climb through the ladder. Some of the perks of the VIP Program include free spins, an anniversary bonus, hotline customer support and a dedicated accounts manager amongst others.

Available Casino Games

Joo Casino is a leading online casino which is powered by leading software providers like NetEnt, Ezugi and SoftSwiss among others. Players can choose from a wide selection of games across popular categories like slots, poker, roulette and card games. All games are available in Instant Play format with a compatible lash browser. There is no need to download or install any 3rd party software to play the games.

Joo Casino Games

For slot lover, there is a wide range of online slot titles available at Joo Casino. The slots are available in various themes and accessible with the click of a single button. Some of the popular slots worth playing include Book of Aztec, Eye of the Ra and Book of Fortune. The casino also features a decent selection of card and table games like French Roulette, Hi-Lo Switch and Multihand Blackjack.

Live Casino

The Live Casino room at Joo Casino offers a user-friendly gaming experience to players who want to experience Las Vegas like action from the comforts of their own home. The live dealer games are powered by Evolution Gaming which is one of the most sought software providers in the iGaming industry. Players can choose from over 120 different titles of Live Blackjack, Live Roulette and Live Baccarat games.

Some of the most popular live dealer titles worth playing at Joo Casino include:

  • Ultimate Texas Hold’em
  • Turkish Roulette
  • Three Card Poker
  • Super Sic Bo
  • Speed Baccarat
  • Blackjack Silver
  • Dream Catcher
  • Norsk Roulette
  • Lightning Roulette

Joo Live Casino

The live dealer games are available with varying stake levels that will suit the requirement of both newbie player and high roller. Games are accessible 24/7 and players can interact with the dealers and fellow players using Live Chat feature.

Mobile

Players who are always on the move and enjoy gambling can do the same on their smartphone and tablet devices. Joo Casino offers a mobile platform with more than 200 games available with the click of a button. The operator is yet to launch its native application for its players. But their mobile platform is as good as their desktop version and is fully compatible across devices running on Android, iOS and Windows.

The graphics is crisp and sound quality is superb. As long as players have a decent internet connection and flash plug-in, they would not experience any problems playing games on their smartphone device. Apart from games, players can use the Joo mobile platform for claiming bonuses, making online transactions or speaking with the customer care.

Payment and Withdrawal Methods

Making deposits and withdrawals is one of the most important features of any online casino. As such, Joo Casino makes use of the finest PCI compliant methods. Instead of offering a wide range of different banking methods, the operator has narrowed down the payment processor list to the top names in the industry.

The banking methods include different types of card facilities like Visa, MasterCard and Maestro. Also, there are various e-wallet options available for easy online transactions in the form of Skrill, Neteller and Ecopayz. It is interesting to note that Joo Casino also accepts cryptocurrency like Bitcoin, Ethereum, Litecoin, Bitcoin Cash and Dogecoin.

Joo Casino Banking

It is worth mentioning that Joo Casino does not charge any fees for processing the transition request of the players. However, banks may levy some charges for using the particular payment method. Deposits are instant and the casino balance is immediately updated after making the deposit. Withdrawals, on the other hand, are subject to security verification. Players can receive the money in their bank account in 3-5 business days.

Customer Support

Getting assistance from the support executives at Joo Casino is extremely easy. Players at any point in time can get in touch with the support team to address their problem. The casino is open all 7 days a week and players can contact the executives via Live Chat and Contact Form. The icon for the Live Chat is available in green colour at the bottom right corner. Staff members are cordial and possess several years of working experience in the iGaming industry.

Joo Casino Support

We highly recommend using the Live Chat feature because the response time is pretty quick. Also, players must check out the dedicated FAQ section on the casino site. This section contains all the commonly asked questions and answers related to different aspects of gaming like account registration, bonus, payment methods and games.  The website is available in multiple languages like Bulgarian, German, Spanish, Greek, Russian and Turkish apart from English.

Responsible Gaming & Self Exclusion Program

Gambling at the online casino is limited to the entertainment purpose only. However, there are some people who lose control over themselves while gambling. Before starting to play, it is important to understand that gambling is just a medium of recreation and must not be viewed as a source of income or ways to get rid of debts. If you think that you are spending over your limits, we advise to take certain measures like Personal Limits or opting for the self-exclusion program.

Personal Limits

To play responsibly, Joo Casino offers limits on deposits, losses, user account and wager amount. This functionality is available in the Limits section under the User Profile menu. Players can amend the limits at any point in time. A decrease in limit will take effect immediately while an increase in limit can occur after an email confirmation.

  • Deposit Limit: Set limit on deposits for a day, week or a month
  • Wager Limit: Set limit on wagered amount for a day, week or a month
  • Loss Limit: Set limit on the losses for a day, week or a month
  • Cooling Off Limit: Set cooling off limit for a day, week or a month
  • Self Exclusion Limit: Set this limit for 6 months, 9 months or 1 year

Players can also contact the Support Team at Joo Casino to inform their decision to stop gambling for a certain period of time. The operator also offers external help of the following organizations for consultation and support:

  • Gambling Therapy
  • Gambling Anonymous
  • GamCare

Underage Gambling

Joo Casino only accepts players that are at least 18 years of age. The operator uses all available methods to stop any attempt for underage gambling at their website. At the time of registration, players must have to produce a scanned copy of their identity proof with their name and date of birth clearly mentioned. In the event, if the player has not reached the legal age of playing, account registration will be denied.

Ownership and License

Joo Casino came into inception in 2014 and is owned and operated by Direct NV with their head office situated at Cyprus. The operator holds a valid license from Curacao Gaming which is a reputed gaming commission known for its stringent regulation. Based on the licensing, players can expect the following services from Joo Casino:

  • Fair Gaming: All games come with a Random Number Generator and are audited regularly by 3rd party testing agencies like TST and eCOGRA.
  • Best Security: The licensing stipulation mandates that player data is protected using 128-bit standard SSL encryption technology. This ensures that one can play in a safe environment and no one could have access to their confidential data.
  • Crime Free Platform: Joo Casino has strict security protocols in place to restrict any kind of criminal activity on their website.

Joo Casino Summary

The bottom line is that Joo Casino has all the right ingredients for a trustworthy and legitimate online gambling site worthy of anyone’s time and money. The casino is fully licensed by Curacao and enjoys favourable ratings amongst players in the industry. Welcome bonus across the first four deposits is quite interesting and is well followed up by special promotions in the form of reload bonus and free spins.

The mobile platform is quite intuitive thereby allowing players to access their favourite titles from any place and any time. People who care about their privacy for personal financial businesses will be pleased to know that Joo Casino is a cryptocurrency-friendly casino. Also, customer support is top-rated and there are several security protocols implemented by the operator for safe and secure gambling. We highly recommend players to register an account at Joo Casino and start playing the games for free or real money.

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Joo Casino
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