StarCasino is a popular online gaming hub based in Italy. The casino opened their virtual doors in 2012 and over a period of 7 years, they have grown from strength to strength. The casino is owned by Betsson Group; a Malta-based company and is the subsidiary of Betsson AB. This has been in the gambling industry since the 1960s and has earned a stellar reputation amongst players and experts alike.
In the year 2010, online casino gambling was finally licensed in Italy. This, in turn, allowed many offshore and domestic companies to release their online casinos for the general public. All they had to do was to get a license from the AAMS or Autonomous Administration of State Monopolies. This gaming commission looks after regulation and monitoring for the game of chance and skill, sports, casino games and horse racing. StarCasino was among them and obtained a license from this government institution.
StarCasino had the right stuff to go forward and finally came into inception in 2012. In that same year itself, the casino was awarded Casino Operator of the Year at EGR (eGaming Review) Award held in London. The games available at this online casino are featured from NetEnt software provider. It means players will have access to a good selection of games across popular categories like online slots, table games and video poker. At the same time, customer service and payment methods are impeccable. Check out our comprehensive online casino review to learn more about StarCasino and its features.
When You Visit StarCasino
The first thing you will notice when you arrive at StarCasino is that you are not alone. The website is accompanied by three large different links, such as Casino Games, Live Casino, Poker, and Promotions. It seems that here you will find everything and don’t have to search anywhere else. The design of the website is very user-friendly and the information is displayed correctly.
Compared to other online casinos, StarCasino is a very simple website that is focused on giving you everything you need to access your favourite games and bet. You will not waste time dodging unnecessary advertising, nor will you receive annoying pop-ups with hitch information to other promotions. In the casino section, on the left, you will have the categories and a search engine that will help you find your game quickly.
Definitely, the responsible company has placed a comprehensive solution for entertainment needs in the world of chance, and the variety of options has been taken seriously. The game section is comprehensive and players can shortlist games based on the software provider or category. What we liked was the fact that most of the games are available in the demo version and new titles are added from time to time.
Welcome Bonus for the New Players
StarCasino is working round the clock to appease players with their innovative bonuses and promotions. New players can benefit from the No Deposit Welcome Bonus worth €10. The money is awarded to the players on a one-time basis after account registration and verifying the credentials. Players need not have to deposit any funds to claim the bonus money. Apart from the No Deposit Bonus, StarCasino offers a generous 100% match deposit bonus up to €260 on the first deposit.
It is important to note that players have 14 days to use the bonus money. After the expiry period, any unused bonus funds will be forfeited by the operator. We could not find the wagering condition before processing the withdrawal request for bonus winnings. Perhaps players would need to get in touch with the customer care to get insights. Make sure you don’t deposit via Neteller or Skrill as it would not activate the bonus. Please read the terms and conditions carefully before claiming the welcome bonus.
StarCasino Promotions and Free Spins
The casino is known to offer a wide range of promotions for their regular players. The promotions run on a weekly and monthly basis with subject to change. At the time of writing this review, StarCasino was offering Pragmatic Play Race Tournament for all regular players.
This promotion takes place over the weekend where players can get a chance to win a prize from €6000 prize pool. Players just need to place a bet starting from €0.50 on any one of the participating games. The more you play, the more points you will accumulate. It is interesting to note that the prize will be distributed in the form of cash to the lucky winners. The money will be automatically credited to the player’s casino account within 24 hours.
StarCasino VIP Program at a Glance
The moment you open a Betsson subscription, you join the rewards program. You will be winning opportunities as you participate in the games and make bets. Once inside, you will get VIP Points. VIP Points will determine your level, Bronze, Silver and Gold, and VIP points can be exchanged for cash.
100 Comp Points equal € 1. To be able to scale up, and thus get more comp points for fewer VIP points, you must show within 30 days of your enrolment that you deserve to level up, combining benefits.
StarCasino Software Providers at a Glance
As we have mentioned above, StarCasino has collaborated with NetEnt software provider to feature the games on their website. Having a humble beginning in 1996, NetEnt has grown from strength to strength and earned a good position for being a reliable software provider. In today’s time, NetEnt is hailed as one of the most sought after software brands when it comes to online casino gaming. They have been giving services to the most reputable online casinos and StarCasino is one of them. Some of the top-rated games offered by NetEnt include Mega Fortune, Starburst and South Park.
Following the standards of NetEnt, the games available at StarCasino are top rated. In fact, games are available in Instant Play format and players need not have to download it on the device. The games are available across popular categories like:
- Classic Slots
- Dice Games
- 3D Slots
- Video Slots
- Table Games
- Live Casino Games
- Video Poker
The above-mentioned game categories are available from over 15 software providers apart from NetEnt. Some of the popular software providers available at StarCasino include Microgaming, Quickspin, Novomatic, Yggdrasil, Evolution Gaming, Play n’ Go and Pragmatic Play among others. The overall selection of games is so massive that it would satisfy the needs of the most demanding gambler and high roller player. To ensure transparency, the games are posted with RTP or Return to Player. This is a gesture of good faith and shows that StarCasino is 100% reliable and trustworthy.
Also, the games are available in rich graphics and stunning audio quality which in turn offers an immersive experience. The variety of games is extensive which leaves players spoilt for choices. Players can choose from more than 200 titles and new games are added at regular intervals of time. The games are random and fair with regular testing from independent game testing agencies for overall fairness.
Availability of Different Games
Here is a brief overview of some of the popular game categories available at StarCasino for an immersive and all-round gaming experience for regular and newbie players.
The majority of the game lobby of StarCasino comprises slots and players can choose from 200+ titles. As a player, you can go for several days and weeks before you could complete the entire portfolio of slot titles featured at this online casino. The overall graphics is stunning which is well supported by clear audio features. The entire gameplay is engaging and players will be glued to the screen for a long period of time.
Some of the most popular titles worth playing include Gonzo’s Quest, Starburst, Wild Wild West, Twin Spin and many more. Additionally, there are many slots with a varying theme and popular culture like The Flash and Batman among others. The games will impress players not only for their audio-visuals but also for other features like free spins, scatter symbols and wild symbols.
All blackjack enthusiasts will be pleased to know that StarCasino has a good selection of blackjack titles. Although the range of games available over here is not as expansive as the ones available at other online casinos, the games are enough to offer an immersive experience.
Some of the games worth playing include Blackjack Champion, Ventuno, Pontoon, Blackjack Double Exposure and Single Deck Blackjack. The blackjack games are 100% genuine and they offer the same experience and insight just like the ones available at the land-based casinos.
The casino offers a fantastic range of poker titles to its loyal players. People who are new to online gambling and don’t have enough skills can check out the interesting poker titles like Deuces Wild Double Up, All American Double Up and Joker Wild Double Up. The best thing is that newbie players can check out the demo version to understand the gameplay properly. After that, they can switch to real money mode and start placing wagers. If you are a skilled player, you can choose from titles like Texas Hold’em, Caribbean Poker and Oasis Poker.
Playing a game of roulette is always interesting and offers adrenaline-pumping action. At StarCasino, players have the option to choose from a wide range of roulette titles for interactive gambling. Every single roulette title impresses with its authenticity, flexible betting limits and interactive gameplay.
The roulette section comprises traditional titles like European Roulette, Classic Roulette and French Roulette. These games are known for their lower house advantage. Also, there are other classic roulette titles worth playing like Dolphin Pearl Roulette, Lucky Lady Roulette and Golden Ball.
Players who want to enjoy games and bring home tons of money can choose jackpot games at StarCasino. These games offer a large payout potential and guaranteed unlimited fun. At the time of writing this review, there are four different jackpot games available like Caribbean Stud Poker, Cosmic Fortune, Chilli Gold 2 and Divine Fortune. We hope that the casino offers NetEnt titles like Mega Moolah and Arabian Nights to the players in the near future.
As a player, if you want to experience the atmosphere of land casinos at home, check out the live dealer games at StarCasino. Here, you will be playing against the professional dealers from the comforts of your home. At the same time, the croupiers are very co-operative and speak fluent English.
The live dealer games are available from Ezugi, which is a big software brand in the world of live gaming. Some of the different live casino games worth playing include live roulette, live blackjack and live baccarat. The games are accessible 24/7 and are streamed in high definition from the land-based studios. Players can even contact with the dealers and fellow players using Live Chat option.
Can I Play Games on the Mobile?
To start playing games at StarCasino, players need a stable internet connection and a robust mobile browser. The games are designed using the latest HTML5 technology which makes them fully compatible across portable devices. It is important that players download Adobe Flash so that the games run smoothly without any software lag. Luckily, all modern browsers like Mozilla Firefox, Google Chrome, Opera and Apple Safari come with a pre-installed Flash Player. So, you need not have to worry about anything else and focus completely on the games.
Players who don’t want to get tied in front of their desktop or laptop the entire day, the better alternative is to access the games on the smartphone device. StarCasino has designed a reliable mobile platform allowing players to access their favourite titles on the move. The mobile games are 100% compatible with portable devices running on iOS, Android and Windows operating system.
Games are designed in such a way that it is optimised for any screen size with maximum clarity. The best part is that the mobile games are available in Instant Play format and players need not have to download any native application. The operator has done a great job in replicating its desktop version into a decent mobile platform. Apart from gaming, players can use the mobile platform for other activities like claiming bonus, making deposits or interacting with the customer care executives.
StarCasino Payment and Withdrawal Methods
This online casino supports a wide range of banking methods for easy and hassle-free online transactions. Players can choose from payment cards like Visa, Maestro and MasterCard. Also, there are popular ewallet options available in the form of PayPal, Neteller and Skrill. The casino also offers to deposit funds in their account using a prepaid voucher called PaySafeCard; however, it cannot be used for the purpose of withdrawal.
Some of the different banking options available at StarCasino for deposits and withdrawals include:
- Bank Wire
The minimum deposit to get started at StarCasino is €10 while the maximum deposit for payment cards is €2000 and that of Skrill and Neteller is €4500. So, you can choose the option based on your gaming preference. The best thing is that the deposits are processed instantly and the casino balance is updated within seconds. Players can start placing wagers moments after making the deposit.
Also, it is important to note that the operator does not charge any fees for processing the transaction request of the players. However, the payment method so used can attract some processing charges which vary from one banking option to another.
Making a withdrawal request is just as easy as making a deposit. The winnings can be paid to the bank account if you have Visa, MasterCard or Maestro. Also, you can request withdrawals to your ewallet account like Neteller, Skrill or PayPal. Players who are not that tech-savvy can choose for the traditional bank wire transfer. It is important to note that unlike deposits, withdrawals can take some amount of time and varies from one payment method to another.
On average, payouts from payment cards can take up to 5 business days. Withdrawals using ewallet are fastest and the money may be credited within 24 hours. The casino accepts only EUR currency at the moment. If you prefer making online transactions using any other currency, you will have to bear the additional currency conversion fees.
How Efficient is the Customer Support?
Players will be glad to know that StarCasino is the recipient of Best Service Operator Award in 2012 at the EGR Gaming Award ceremony in London. This clearly shows that the casino offers an impressive customer support program, else they would not have won the award in the first place. Gamers would hardly come across any instances where they would need any external help or support. Still, if there is any need of help or assistance, players can get in touch with reliable customer support executives 24 hours throughout the business days.
Players can contact the support team using an email program, telephonic service and live chat. We recommend using the Live Chat option because not only it is the fastest way to get help but players can get satisfactory support. However, the live chat is not available during the weekend. It is good to know that the staff members are committed and are prompt in their replies to the customer. At the same time, they are competent to handle any queries and possess 10 years of experience in the iGaming industry. Players must also check out the dedicated FAQ section at StarCasino website. It features commonly asked questions across all aspects of gaming.
StarCasino Licensing and Restricted Countries
StarCasino is hailed as one of the most popular and respected online casino in the Italian gaming industry. It holds a valid game license from Autonomous Administration of State Monopolies or AAMS. It is a government organization that operates online casinos within the country. At the same time, the games are independently tested by testing agencies like TST and eCOGRA. The audit results are clearly displayed in the footer section of the casino website. With all these things in place, it is safe to say players are in good hands while playing at StarCasino.
As we have mentioned earlier, StarCasino is a reputed gaming commission in the Italian market. So, it is not intended for the players across the globe. Players hailing from countries other than Italy are restricted from playing at this online casino. Despite that, players from other parts of the world might attempt registration with this online casino. At the time of account signup, players will be asked to supply a certain ID and address proof along with some personal information. This is a standard procedure with any reputed online casino licensed from AAMS.
StarCasino Frequently Asked Questions (FAQ)
1. How to create an account with StarCasino?
Creating an account is extremely easy and players need not have to go into minute details. The entire process is completed in less than 5 minutes. Just enter your name, email address, country and currency. Confirm your email and get started.
2. I am unable to access the account. What is the problem?
At the time of account registration, make sure that the details entered by you are correct. It is very important that you pay proper attention to the username and password because the same credentials are used to log in. If still, you are unable to access, just click on forgot password link and reset your password.
3. Do I need to download any software to access the games?
The games at StarCasino are available in Instant Play format. It means you need not have to download or install any 3rd party software on your PC or smartphone. You need a decent mobile browser like Chrome or Mozilla to access the games instantly without any waiting.
4. Why casino games are running slow or lagging?
The most probable reason for such kind of issue is that you are using an outdated version of Adobe Flash or the internet connection is not stable. Try to update the Adobe Flash or use a good internet connection to fix the problem.
5. Is it safe to make online transactions at StarCasino?
The available banking methods at StarCasino are reliable and used by the biggest industrial and other corporate agencies. You can never go wrong with these internationally accepted payment methods. They use 128-bit standard SSL technology to encode sensitive information of players while making online transactions.
The bottom line is that StarCasino is the best online casino for the players residing in Italy. The collection of games is massive and players can choose from myriad titles across online slots and table games. The casino has earned multiple awards in recent times which confirm they enjoy a stellar reputation in the iGaming industry.
Another reason for registering at StarCasino is their generous welcome bonus and no deposit bonus for the new players. And the action does not stop here. There are plenty of special promotions for regular players. Also, the VIP Program is quite lucrative and brimming with cashback offers and several discounts.
On the whole, StarCasino makes a fine gaming hub and worth spending every minute playing the games for free or real money. The only area where they underperform is they don’t accept international players. If they do so, they will be a strong contender for the best online casino sites. If you are an Italian player and searching for a reputed online casino, join at StarCasino without wasting any further time.