PinoCasino
Review

Intro

Scratch the surface, and you will find some tempting bonuses and big-name games. But will Pinocasino turn out to be as inviting a prospect as its jovial mascot might suggest? Read our Pinocasino review and decide for yourself!

License

All of the best online casinos are licensed and regulated by a trusted and rigorous authority that has good standing within the industry, and Pinocasino is no different.

MGA casinos are held to some of the highest standards in the industry, right on par with authorities like the UKGC, known for their strictness when compared to more lenient licensing bodies like the Curaçao eGaming commission. According to its FAQ section, Pinocasino encrypts users' data with the 128-bit SSL (Secure Socket Layer) protocol. When you register, you will need to verify your account with documentation, which you can send in the form of an image file.

Bonus

All of the best online casino reviews will look at what a casino has to offer its players, and welcome bonuses are generally some of the best promotional offers used to entice new players to their site. Newcomers at Pinocasino are entitled to a welcome bonus to start with. This is divided into three instalments spread across your first three deposits:

1. With your first deposit, you will be granted a 100% match bonus of up to €150, plus 150 free spins. It’s worth noting that the free spins will not be distributed to your account in a lump sum; instead, you will be given 50 free spins at the time of your deposit, plus an additional 20 free spins every day over the course of five days.
2. Your second deposit will get you a smaller bonus of 75% up to €150.
3. Finally, your third deposit will warrant you a sizeable bonus indeed: 100% up to €200.

What’s Our Take?

As online casino welcome bonuses go, this is not the largest in terms of the amount you can earn (some casinos have bonuses in the four-figure range), but bear in mind that casinos typically grant their users match bonuses of declining percentages. Pinocasino still maintains a sizeable match bonus across all three parts of its offer. With this in mind, the welcome bonus is actually quite generous; perhaps the Santa Claus mascot is appropriate after all.

With all that being said, we would’ve loved to see a Pinocasino no deposit bonus on that landing page. The top no deposit bonuses are practically guaranteed to draw in players, even if they require the casino to shell out some free wins. Remember that the above outline of Pinocasino's bonus system is only a rough guide. Before you commit, it would be a good idea to read the full terms and conditions. Here’s a quick rundown of the T&Cs to expect with this bonus:

• 40× wagering requirement on the bonus
• Slots max bet: €/$5
• Live casino max bet: €/$10
• Bonuses are sticky: no withdrawals until wagering requirements are fulfilled

Ongoing Promotions

Only the welcome bonus described above is listed on the site as a permanent promotion, with the other offers subject to change over time. If you regularly visit the promotions page on the website, you will be able to find the offers that are currently running at Pinocasino. And if you are lucky, you might even bag yourself a Pinocasino promo code. Some of the promotions are tied to specific providers, while others are seasonal, with several summer-themed ones being available at the time of writing. Currently, the site also offers two promotions that apply to Pragmatic Play games:

• The Cash Shake (€500 per day)
• The Spin Shake (1,200 free spins in 12 hours)

Cashback

Although it most certainly counts as such, Pinocasino's daily cashback offer is something that is curiously not listed on the promotions page. If you place a wager of x5 and lose, you are entitled to claim the cashback deal once per day. The cashback percentage depends on the amount that you wagered.

Tournaments

Pinocasino also offers a variety of different tournaments, which, like the other promotions, are liable to change over time. Our Pinocasino review can confirm that the site has two Drops & Wins tournaments - one for live games and another for slots. Each boasts a prize pool worth up to €500,000. Also present are two tournaments sponsored by specific providers, namely Spinomenal's multi-round tournament and Quickfire's Jackpot Party.

Games

When you break down any casino to its essentials, you’ll undoubtedly be left with a platform for casino games. After all, the top casino games in the industry are what any players is after when browsing through a gambling site. Let’s take a look at the games you can expect to find at Pinocasino:

Slots

As with most online casinos, the main draw at Pinocasino is its library of slot games. A lot of the old favourites are here, including the Book of Dead, Sweet Bonanza, Wolf Gold, and Big Bass Bonanza. Alongside these are newer additions to the world of slots, including Diamond Royale, Zombie Carnival and Book of Sol Multiplier.

Of course, you can also find tonnes of themed slots! Those who enjoy games set in ancient Egypt can pick Lucky Egypt, Nights of Egypt, 9 Happy Pharaohs or one of the many other games that fit into this popular theme. If your tastes are more niche, you might enjoy the games themed around anime fantasy (Kitsune's Scrolls), psychological horror (Mental), Oktoberfest (Beer Collection) or the Yakuza (Gangster Gamblers).

Table Games

Personally, we’re quite partial to the table games at Pinocasino’s live section, but there are some non-live table games on offer as well. If you like roulette, your choices range from 1X2gaming's European Roulette to Wazdan's Casino Roulette. Meanwhile, the card games include the likes of 1X2gaming's Blackjack, BGaming's Trey Poker, and Wazdan's Caribbean Beach Poker. A few dice games are also offered, including Amatic's Nicer Dice and BGaming's Rocket Dice.

Live Casino Games

The blackjack line-up, for example, includes Blackjack Party, Power Blackjack, Infinite Blackjack, Speed Blackjack, and other variations from the aforementioned provider. There are also alternatives, such as Pragmatic Play's Azure Blackjack and One Blackjack. The roulette selection similarly runs from Evolution's Immersive Roulette, Norsk Roulette, Japanese Roulette, and many others, through Pragmatic Play's Azure Roulette, Deutsche Roulette, Russian Roulette and Macao Roulette. Baccarat also has its own section, as do game shows, like Dream Catcher and Gonzo's Treasure Hunt. Finally, there is a section that includes miscellaneous live game variations of craps, dragon tiger, and sic bo.

Payment Methods

While the Euro will cover most players where Pinocasino is popular - such as those looking for the best German gambling sites or the top Dutch casinos, it's useful for other players to be able to play in their local currency. When it comes to making a deposit, there's a selection of different payment methods to choose from. If you prefer to deposit using a credit card, then you can go with Visa, Mastercard or Maestro. Alternative methods are Trustly, SOFORT, NETELLER, Payz, Skrill, iDebit, INSTADEBIT, and Neosurf. Finally, it is also possible to deposit money using a direct bank transfer. Your deposit will be free and instant, regardless of your chosen method. Pinocasino accepts payments in a range of different currencies, including EUR, USD, CAD, NZD, NOK and PLN, all of which can be chosen via the "add currency" option on your Pinocasino login profile page.

The range of accepted methods for withdrawals is somewhat more restricted. However, you can still use Visa, Mastercard and Maestro if you favour credit cards, while Trustly, NETELLER, Payz, iDebit, INSTADEBIT, Neosurf, and direct bank transfers are also available. There are no fees attached to withdrawals, and the processing time is instant for most methods - the one exception being bank transfer, which can leave you waiting up to 5 business days. The minimum withdrawal amount is €30 for iDebit and INSTADEBIT, while for all other methods, it is €20. Again, the maximum is more variable: withdrawals are capped at €4,000 for credit cards, NETELLER and Payz; €6,000 for iDebit and INSTADEBIT; and €10,000 for Trustly, Neosurf, and direct bank transfers. Note that Pinocasino has a monthly withdrawal limit of €15,000.

Casino Design

On the whole, the Pinocasino layout is a solid piece of design. In the uppermost menu, you will find the main sections: the lobby, the general games area, and the live games section. Then there are the promotions, VIP, cashback offers, and seasonal event line-ups. Meanwhile, an expansive range of information is at the bottom, linking you to all the nitty-gritty of the casino. In the middle, you will find the site proudly touting its games and offers, plus frequent appearances from that Santa Claus-esque fellow who serves as the mascot. That said, the games section of Pinocasino has some shortcomings in terms of design. A big one is the absence of a dedicated section for non-live table games; many rival casinos have such a page, so it is unclear as to why it is lacking at Pinocasino. If you want to play a table game that is not live, you will need to use the search bar to find it. Another issue is that the search function has a habit of "sticking" — that is, if you conduct a search and then click over to another area in the games section, the search results on the earlier page will affect what you see on the current page. Besides these niggles, the games section is well laid-out. The main drop-down menu divides the games into different categories, including New, Live, Bonus Buy, Lucky Choice, Megaways™ and Jackpot Games. The categories themselves are still further divided — so, for example, the live section is divided into blackjack, roulette, baccarat, game shows, and miscellaneous. By and large, it is an easy site to navigate.

Mobile App

Pinocasino has a dedicated app for mobile use, which players can download from the relevant page on the website. We personally love this, as real-money gambling apps are generally well sought after by anyone who prefers playing on their phone. However, even if you do not download the app, it is still possible to use the site on a mobile device as the website was built to be responsive to screen size.

Customer Support

Our Pinocasino review can commend the site's FAQ section, which takes the form of a pop-up menu accessed via a link at the very bottom of the main page. The FAQ is divided into six sections: account, deposits and withdrawals, bonuses, casino, security and "treating the game responsibly" (the last of which turns out to contain two questions about account closure). If you need further assistance, however, your first port of call should be the live chat button located on the bottom right-hand-side of each webpage on the site. Following that, check out the "complaints" link, which is also found on the bottom menu of the site. This will direct you to two pages - one being the support page, which has a contact form - available in Polish, Finnish, German, and French, in addition to English. The other link is the complaints section of Pinocasino's dispute resolution provider. If you prefer, you can also contact the site by email, using the support@pinocasino.com address.

VIP Section

The site runs a multi-level VIP scheme that is very traditional in terms of structure. As usually seen across the online casino landscape, you will earn points by placing bets on the site's selection of games.

• With 3,600 points, you will entered into the lowest level - Bronze, which gets you a modest bonus of up to 20% cashback.
• At 8,000 points, you will become a Silver-tier VIP member, and the perks will really start to roll in. They include 200 free spins, a personal VIP manager, annual gifts for your birthday or other major events, and a regular reload bonus set at 25% up to €100.
• 15,000 points will take you to the Gold level, where you will receive a one-off bonus of €200, an expanded reload bonus, and a 24/7 VIP line.
• 27,500 points elevates you to the Platinum tier, where you will get a one-off bonus of €500, increased withdrawal limits, a still-greater reload bonus, and access to special VIP tournaments.

Finally, if you are one of the lucky few to earn 75,000 points and make it to the Diamond-level tier, you will receive a one-off surprise gift. You also get unlimited withdrawals, while your regular reload bonus extends to 50%, up to a max of €500.

Pros and Cons

Like all other online gambling sites, Pinocasino has some great things going for it, but also a couple of downsides. At a glance:

Conclusion

On the whole, between its array of bonuses and promotions, as well as the broad selection of games from big-name providers, there is plenty to enjoy here. The occasional flaw in the layout should not detract from all that it has to offer. So now we pass the buck onto you! Check out their offering for yourself, who knows, it might just become your next favourite online casino!