House of Jack Casino
Review

Intro

Welcome to one of the best Aussie online casinos – House of Jack Casino. Their mascot "Jack" is ready to show you the time of your life with an exciting online casino that meets all your gaming needs. Free casino games, the latest pokies, huge jackpots, smooth gameplay, and exceptional player support come standard at House of Jack for every player.

Plus, there are exciting holiday promotions and daily deals. Jack is waiting to show you around. Implementing 128-Bit SSL digital encryption for your safety, House of Jack online casino proves to be a secure, highly-regulated online destination for pure gaming pleasure.

License

Restricted Countries

The following countries are not allowed play at House of Jack online casino: United States of America, Belgium, Denmark, Cyprus, France (France Metropolitan, French Guiana, French Polynesia, French South Territories), Greece, Italy (Vatican City), Spain, South Africa, the United Kingdom, Romania, Czech Republic, Ireland, Philippines and Hungary.

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Bonus

House of Jack has been around since May 2017 and has grown massively since then with unique promotions, and special offers. New players get an exceptional "Welcome Bonus up to $450 Free + 100 (zero-wager) Free Spins" on first deposit.

Existing players get daily promotions such as free spins on new games, a Monday rock offer, a Tuesday Egyptian-themed promotion, a Wednesday disco offer, a Friday Mystery Match, and a special weekend promotion with a match bonus and free spins.

Games

House of Jack online casino proudly hosts BetSoft games, IGTech titles, Quickspin slots, and Spigo games, among titles from other software providers. This means that House of Jack offers hundreds of slots game, table games, roulette, and more. All games have brilliant graphics, detailed characters, and lush backgrounds, paired with exotic symbols and spellbinding storylines.

3D and HD slot games are a thrill-a-minute, boasting realistic spinning action and unparalleled illustrations. Slot games are packed with free spins, bonus rounds, and activated wild symbols which offer more significant wins and fun interactions.

Progressive Jackpots

Progressive jackpots are casino games which accumulate pots from the collective wagers placed on linked casino games. These pots can grow to virtually unlimited amounts and pay out when a player places to maximum bet and lands the specific symbols on an activated pay-line.

House of Jack online casino boasts numerous progressive jackpots with fun themes, exciting gameplay, and the chance to win a massive amount of cash.

Payment Methods

The following banking methods are accepted at House of Jack online casino:

VISA, MasterCard, Neteller, Skrill, InstaDebit, iDebit, PaysafeCard, Payz, and Bank Transfer.

House of Jack has a handy banking page which details each method, with the deposit time and pay-out timeframes.

Casino Design

The main design elements and game categories on House of Jack Casino. (Source: House of Jack Casino)

In terms of its design choices, House of Jack Casino manages to obtain a perfect balance between professionalism, funky visuals and vibrant characters. It’s certainly original all around, as it acquaints us with a crocodile character wearing sunglasses, which we can presume is Jack the gambler from the brand name. This cool-looking fella adds a touch of personality to all promotional efforts. He has a different outfit, depending on the bonus he invites us to claim, for example a detective attire for a mystery bonus.

Furthermore, even if Jack isn’t there to guide the way, the platform is still well-organised into several sections, such as 'Promotions’ and ’VIP’. What’s more, the main game options are already outlined front-row center, straight from the homepage, so you’re enticed to discover the full scope of the offer. The primary highlights include video slots, classic slots, video poker, roulette and live dealer games.

Mobile App

House of Jack Casino makes playing on the go a total breeze. The platform is compatible with smartphones, tablets and Windows devices. Upon visiting the site, from the main menu, all you have to do is click on the 'Mobile' section and select your preferred device from the following options - Windows, iPhone and iPad.

From here, each sub-section will lead you to a detailed guide on how to browse the site on your chosen device, the best games to go for, the most suitable software providers and banking options.

Customer Support

The customer support options available on House of Jack Casino. (Source: House of Jack Casino)

With its headset ready, the friendly site mascot and host, Jack, is once again ready to present the main customer support options. Before you proceed, our recommendation is to first go over the FAQ section, as there’s a high chance you’ll find your answer here, especially if you have a common question about your account, deposits & withdrawals or bonuses.

If this method fails, you can send a message to several e-mail addresses, depending on your query, namely info@houseofjack.com (for general information and customer support), or HOJbanking@houseofjack.com (for banking and account-related questions).

For those dealing with a pressing issue that requires immediate attention and resolution, you can always open a live chat. The service is available 24/7 in the English language. Or, if you wish to speak on the phone, you may also call the dedicated helpline by dialling 1800 006 285.

VIP Section

The House of Jack VIP scheme (Source: House of Jack Casino)

House of Jack Casino also has a VIP club called Jack’s Pack, for players looking to join the big leagues and unlock the most substantial rewards. VIP members receive personalised promotions and bonuses, larger withdrawals depending on their tier, priority cash out, a welcome bonus gift, a dedicated VIP host and other freebies along the way.

The VIP-club is invite-only, meaning that you need to maintain a strong level of activity in order to draw the attention of the manager.

However, the website owners are also open to analysing requests on a case-by-case basis. So, if you think you meet the requirements to join the elite ranks, you can send an e-mail expressing your interest in the VIP club to the following address: VIPSupport.HOJ@houseofjack.com. If everything looks good on their end, you will be invited to Jack’s Pack!

Pros and Cons

Do you believe House of Jack Casino has what it takes to make you feel right at home? We’ve assessed the main components of the offer, and came up with a useful list of pros & cons to keep in mind:

Conclusion

House of Jack Casino ticks all the right boxes if you want to play on a truly original platform, showcasing great bonuses at registration, and tons of perks for loyal users. One of its strongest suits is the welcome bonus, as it provides up to $1,000 in extra play money and 200 free spins, with no wagering requirements. As such, players can easily explore a new slot game, free of charge, and keep what they won.

Unfortunately, because the VIP club is invite-only, it’s hard to figure out and meet the exact requirements to join, even as a high-stakes player.

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