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DuxCasino Review

DuxCasino Review
Review


80%

€500 + 150 Free Spins.

play
Since:

2020

Regulation:

Malta Gaming Authority

Email:

contact@duxcasino.com

Software:

iSoftBet, NetEnt, Hacksaw Gaming, ELK Studios, Play’n Go, Pragmatic Play, BGaming, Evolution Gaming

Accepted Currencies:

EUR, USD, CAD, NOK, RUB, PLN, NZD, JPY, KZT

Languages:

English, German, Finnish, French, Norwegian, Polish

Payment methods:
VISAmastercardMaestroTrustlyNetellerSkrillNeosurf

how we test Casinos

Casino Website

We check out the site’s different features, design, and functionality.

Bonus

We take a deep dive into the bonus and double check important T&Cs.

Payments

We examine the payment options & note any country or transaction size limitations.

Customer Service

We check out what support’s available and test it out for ourselves.

Intro

With universal acclaim from our reviewers and players across the internet, DuxCasino is undoubtedly worth considering. Our DuxCasino review looks at everything from bonuses to security, and games to the privacy policy, so you can play with complete peace of mind.

License

With a Malta Gaming Authority (MGA) licence, casino Dux is a legitimate and legal brand. In fact, apart from giving them permission to operate in certain markets and requiring them to help jurisdictions detect and curb fraud, an MGA licence comes with strict requirements for game fairness, payouts, and data protection. This is supplemented by top-of-the-line SSL encryption, ensuring that any information exchanged is safe from unwanted third parties. Nevertheless, like any other casino, the site has a privacy policy that is worth reading before completing your DuxCasino login. Another sure sign of the casino’s legitimacy is its stance on responsible gambling. Indeed, the Dux company gives you the option of setting personal limits for deposits, losses, wagers, and sessions, as well as to self-exclude. There is also a test to help you determine your relationship with gambling. All this is part of why the Dux opinion on the internet is positive, with few negative comments.

Bonus

Greeting players to this MGA-licensed casino is a fantastic welcome bonus offer that amounts to €500 + 150 free spins. This DuxCasino bonus is split into three separate deposit bonuses:

  • First Deposit Bonus – 100% up to €150 + 150 free spins on Sweet Bonanza.
  • Second Deposit Bonus – 75% up to €150
  • Third Deposit Bonus – 100% up to €200
To get your hands on these bonuses, you’ll need to deposit at least €20 (or equivalent in other currencies). You’ll also need to wager the funds from each of those bonuses - as well as the winnings from the free spins - 40 times before you can withdraw them. This is on the higher side but is fair overall. Moreover, if Pragmatic Play slots are not available in your jurisdiction, the free spins will be on Mechanical Clover, Book of Cats, or Lucky Lady Moon, all of which are by BGaming.
Always Read the Terms & Conditions Always Read the Terms & Conditions
Whether we’re talking about this or any other bonus, always read the terms and conditions. This fine print has all the information you need to know about the offer, including what is expected from you. To find out those for DuxCasino’s bonuses, head to the Promotions page and click on ‘Bonus Terms and Conditions.

Welcome Bonus for Finnish Players

While DuxCasino is an online casino in Finland, the bonuses mentioned here are unavailable to players from the Land of Thousand Lakes. Nevertheless, there’s a separate DuxCasino bonus to welcome you. This is a 100% match bonus up to €200 + 100 free spins on Pragmatic Play’s John Hunter and the Book of Tut. T&Cs are similar to the bonus mentioned above, but do read them.

Reload Bonuses at DuxCasino

While there isn’t a DuxCasino no deposit bonus, the site does have two great casino reload bonuses:
  1. Tuesday Free Spins: Depositing at least €30, €50, or €100 on a Tuesday will award you 30, 50, or 100 free spins, respectively. You’ll have seven days to play these, and winnings come with a 40x wagering requirement.
  2. Weekend Reload: Get 40% up to €150 when you deposit at least €20 on a Friday, Saturday or Sunday. Once again, this comes with a 40x wagering requirement.
If it’s a no deposit casino bonus you’re after, we recommend checking out our dedicated article, where we have a whole list of legal and licensed casinos that award you free spins or even free credit just for signing up!

Games

When it comes to real-money casino games, DuxCasino certainly doesn’t disappoint. Here you’ll find a vast selection of real-money slots by the likes of NetEnt, Play’n Go, Playtech, Wazdan, iSoftBet, BetSoft, Red Tiger, and Pragmatic Play. This gives you access to thousands of titles, including iconic ones like Starburst, Book of Dead, Bonanza, and Dead or Alive. There are also plenty of table games, including real-money roulette, real-money blackjack, baccarat, and video poker. Of course, you can also find loads of live dealer versions of these games, such as live dealer roulette, live dealer blackjack, and live dealer poker. These can be found in the dedicated lobby that’s chock-a-block with Evolution Gaming titles.

Payment Methods

DuxCasino has over 200 payment systems ranging from traditional methods to e-wallets to pay-by-phone. It’s impossible to mention them all here, so we’ve opted for the most common ones across all jurisdictions. Remember, however, that what is available to you depends on where you’re playing from.

  • Like many other top casino sites, this brand accepts withdrawals and deposits via Visa, Mastercard, and Maestro. These transactions occur instantly, and the minimum and maximum withdrawal and deposit amounts in each case are €20 and €4,000 per transaction.
  • Alternatively, you can opt for an e-wallet like NETELLER, Skrill, Neosurf, or ecoPayz. These allow for both instant deposits and withdrawals. The minimum in every case here is €20, but the maximum depends on the method. For NETELLER and ecoPayz, the maximum is €4,000, whereas for Neosurf and Skrill, it’s €10,000.
  • Another option is a real-time bridge between your bank account and the casino, a service offered by Trustly, iDebit, INSTADEBIT, and SOFORT. Withdrawals and deposits are once again instant, though the minimum and maximum amounts range between €20 and €30, and €6,000 and €10,000.
  • Finally, you can opt for a bank transfer. In case of deposits, this is done instantly via Zimpler, with the minimum being €20 and the maximum being €5,000. For withdrawals, the bank transfer is done through a more traditional avenue, and while this has a max withdrawal of €10,000, it does take up to five days to be cleared.
In each case, the casino charges no fees for deposits or withdrawals.
<strong>Accepted Currencies</strong> Accepted Currencies
DuxCasino accepts the euro (EUR), the US dollar (USD), the Canadian dollar (CAD), the Norwegian krone (NOK), the Russian ruble (RUB), the Polish złoty (PLN), the New Zealand dollar (NZD), the Japanese yen (JPY), and the Kazakhstani tenge (KZT). 
Minimum Deposit: €20
Maximum Withdrawal: €4,000 per transaction
Deposit Waiting Time: Instant
Withdrawal Waiting Time: Instant

Casino Design

DuxCasino’s design is rather generic, with a violet-on-purple palette topped with bold white and orange accents. Even so, we don’t view that as a bad thing as the focus is on the promotions and games, which is what most users are after, anyway. Indeed, the casino makes it incredibly easy to look for specific games thanks to its search features. These include a search bar, a drop-down menu with software providers, and another menu with various categories that guide you to specific slots. Among these sections are those for Megaways™ slots, Bonus Buy slots, jackpot slots, New Games, Popular Games, and various table games. Topping this is a ‘Random Slot’ feature that helps you choose a game. It must also be said that this casino makes information easily accessible too. So whether you’re looking for more details on withdrawal and deposit methods, terms and conditions, minimum and maximum amounts, privacy policy, and so on, you can see them all directly on the site.

Mobile App

While this brand has a site that easily adapts to any-sized screen, it also has a Dux app, which can be downloaded directly from the site. Though this doesn’t seem to be available for iOS devices, it’s easily one of the best real- money gambling apps for Android phones. Nevertheless, the casino has numerous other dedicated gambling apps like Dux Wheel Master and Dux Ball available on the AppStore.

Customer Support

Customer support is an essential element in our casino reviews, and we’re always happy to report that a website exceeds our expectations. DuxCasino is one such site – although it may not seem so when you first join. At first glance, support comes in one of two ways: a fill-in form you can access via the Support link at the bottom of the website or a chatbot via the yellow bubble on the bottom-right corner. Nevertheless, there is actually an email you can contact (contact@duxcasino.com), which is listed in the website's fine print at the very end of the page. Plus, if the chatbot doesn’t have an answer to your question, it will connect you to a real-life agent. We tried this a few times, and the support agents were super quick and incredibly helpful. Moreover, this 24/7 service is available in all the languages supported by the site - namely, in English, German, Finnish, French, Norwegian, and Polish. Finally, an FAQ section also answers some of the more basic questions regarding withdrawals and deposits, responsible gambling, security, and more.

VIP Section

Are you a high roller who deposits at least €300 a month? If you are, DuxCasino can award you a special 30% match bonus of up to €500 each month! This comes with a 40x wagering requirement and is available every 30 days.

DuxCasino’s VIP Loyalty Club

Every €30 spent playing slots at DuxCasino will earn you one Comp Point, leading you to join the VIP programme at 3,600 points. Starting at Bronze and progressing to Silver, Gold, Platinum, and Diamond, these different levels come with bigger and better bonuses. At Bronze, you can expect 5% weekly cashback with a 10x wagering requirement. At Diamond, however, you’ll receive a surprise gift, birthday and major events gifts, unlimited withdrawals, access to VIP tournaments, a personal VIP manager, and 15% weekly cashback with just 1x wagering!

Pros and Cons

While working on our DuxCasino review, we looked at both the advantages and disadvantages of this brand. Here are the most important points at a glance:

Pros

  • MGA licence
  • Great array of games by top developers
  • Instant DuxCasino withdrawal time
  • 24/7 customer support
  • Available in six languages
  • Easy-to-navigate website
  • Great bonuses

Cons

  • Bonus T&Cs only available in English
  • Many countries are restricted
  • Not all providers are available in all countries
  • Not all bonuses are available to all countries

Conclusion

DuxCasino is a fantastic casino with plenty of games, top bonus options, and great security features laid out on an easy-to-use website. It's little wonder, therefore, that it’s considered one of the best online gambling sites in Germany and among the best online casinos Netherlands, among many other jurisdictions. From our end, this casino gets our seal of approval and we highly recommend this brand!