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Cookie Casino Review

Cookie Casino Review
Review


80%

100% up to €100 + 120 FS

play
Since:

2020

Regulation:

Malta Gaming Authority

Email:

support@cookiecasino.com

Software:

NetEnt, Authentic Gaming, Betsoft, Big Time Gaming, Booming Games, Elk Studios, Endorphina, Evolution Gaming, Fantasma Games, Fugaso, Kalamba Games, Nolimit City, Pragmatic Play, Push Gaming, Quickspin, Red Tiger Gaming Playtech, Microgaming, EGT Interactive + many others.

Accepted Currencies:

Euros, US dollars, Canadian dollars, Norwegian kroner, Polish zlotys, and New Zealand dollars.

Languages:

English, French, German, Finnish, Norwegian, and Polish

Payment methods:
VisamastercardMaestropaysafe cardNetellerSkrillNeosurfecoPayzBank

how we test Casinos

Casino Website

We check out the site’s different features, design, and functionality.

Bonus

We take a deep dive into the bonus and double check important T&Cs.

Payments

We examine the payment options & note any country or transaction size limitations.

Customer Service

We check out what support’s available and test it out for ourselves.

Intro

With its colourful design, playful atmosphere, and great selection of games and bonuses, it’s easy to see why Cookie Casino has quickly become such a popular online casino since opening in 2020! With this Cookie Casino review, we take a look into the cookie jar and peek at the ingredients used to make Cookie Casino such a delicious treat.

License

Cookie Casino is owned by N1 Interactive, a Maltese-based umbrella company that also owns PlayAmo, Bob Casino, and BetAmo.

Cookie Casino’s gaming licence is issued by the Malta Gaming Authority - one of the world’s most reputable licensing authorities.
As a condition of licensing, Cookie Casino must adhere to a strict set of regulations and gambling laws. These ensure that the games are fair, with continuous third-party auditing. They also have appointed a data protection officer (DPO) who can be contacted at dpo@n1interactive.com with any queries in relation to their privacy policy. If you have any complaints that you feel need to be escalated, then Cookie Casino works with The POGG.com to resolve any disputes. You can contact them at compliants@thepogg.com.
As you’d expect with any reputable online casino, Cookie Casino makes use of 128-bit Secure Socket Layer (SSL) encryption technology to ensure that all your personal and banking details are kept safe and secure. Even better, you’re able to set up 2FA (2-factor authentication) as an additional layer of protection.
Unfortunately, you can’t register an account if you live in any of the following countries: Australia, Belgium, France, UK, USA, Israel, Portugal, Lithuania, Estonia, Czech Republic, Belarus, Anguilla, Latvia, Turkey, Slovakia or Spain. As with all online casinos, the minimum age to gamble at Cookie Casino is 18 years.

Bonus

Let’s face it, many online players consider the welcome bonus to be one of the most important aspects of any new online casino. Cookie Casino offers a couple of appetising bonuses on your first and second deposits.

  • 1st Deposit: 100% match up to € 100 + 120 free spins on Book of Dead slot
  • 2nd Deposit: 50% match up to € 100 + 100 free spins on Legacy of Dead slot
It’s worth noting that both of these depositing offers have a 40× wagering requirement. The first Cookie Casino bonus gives you 30 free spins the moment you make your first deposit. Then, you’ll receive 30 free spins each day for four days. With the second deposit bonus, you’ll have 2 days to play through your 100 Cookie Casino free spins. If you deposit at least $20 on a Tuesday, then expect to receive an extra 30 spins. On Sundays, a deposit of up to $100 is rewarded with a 50% bonus, plus 50 free spins. Take note that activating any casino bonuses or free spins means you’ll need to enter the following Cookie Casino bonus codes:
  • First deposit bonus – CAKE bonus code
  • Second deposit bonus – SWEET bonus code
  • Tuesday’s free spins – TUESDAY bonus code
  • Top-ups every Sunday – SUGAR bonus code
If you have an active bonus, then the maximum bet is $5, with the minimum deposit being $10. There’s a wagering requirement for all bonuses of 40x. This may look pretty high, but it’s palatable and well within industry norms. Unfortunately, Cookie Casino does not offer a Cookie Casino no-deposit bonus. We suggest that you read through their bonus terms and conditions to ensure you understand exactly what you’re signing up for. Cookie Casino also offers an exciting loyalty programme, and you can learn more about it towards the end of this review.

Games

With over 2,000 delectable games from 49 software game providers, there’s more than enough for the most ardent gamblers to feast on. With software providers like NetEnt, Microgaming, Quickspin, Evolution Gaming, and iSoftBet on the roster, you’ll be savouring some of the best games on the internet. You’ll find a huge selection of popular slots, from all-time classics to the most up-to-date games, including such well-known titles as Twin Spin, Dead or Alive, Book of Ra, Wolf Gold, Book of Fortune, and Starburst. There are also over 40 slots offering mouth-watering progressive jackpots with the chance of winning eight-figure amounts. Once you’re registered, use your Cookie Casino login and head over to the games lobby, where you’ll find all the gaming categories laid out at the top of the page. There are a lot of RNG games, which include many varieties of roulette, poker, and blackjack. As for their live casino, all the games are powered by Evolution Gaming and Pragmatic Play, with both companies having an excellent reputation for providing an amazing gambling experience. If you’re more of the competitive type, then Cookie Casino offers some great tournaments. These include:

  • Daily Drops
  • The Grand Joust
  • Regular Lottery
  • Red and Black
Always read the tournament rules before applying to participate. If you’re unsure of any of the rules, then don’t hesitate to contact customer support.
It’s also possible to play all Cookie Casino’s games virtually without spending any real money. All their games feature a “Demo mode” which allows you to practise and get to know the rules and strategies. It’s a great option for anyone wanting to improve their gameplay, or just familiarise themselves with the games on offer, like Sic bo and Pai gow.

Payment Methods

Cookie Casino prides itself on getting customers up and running as quickly as possible, with a stated aim of processing all payments within 12 hours, though all deposits will land in your casino account instantly. It’s worth mentioning that, as most of us are not VIP players, the standard minimum withdrawal is just $10. Also note that before you can withdraw any of your deposits, they must be wagered through a minimum of 3x. To withdraw any cumulative amounts of over $2,000, you’ll need to go through the casino’s verification process. Essentially, you’ll need to upload the same documents you used when you initially signed up. To make this as painless as possible, there’s a “Documents” tool on your account page. They also encourage you to upload your identification details to your profile, which will save time on verification every time need to make a withdrawal. Supported currencies include EUR, USD, CAD, NOK, PLN, and NZD, but Cookie Casino does not support payments in cryptocurrencies. 

Which Is the Best E-wallet for You?

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €4,000

$10 – $4,000

C$20 – C$6,000

Processing time:

Instant

€10 – €4,000

$10 – $4,000

C$25 – C$6,000

Processing time:

1-3 banking days

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €4,000

$10 – $4,000

C$20 – C$6,000

Processing time:

Instant

€10 – €4,000

$10 – $4,000

C$25 – C$6,000

Processing time:

1-3 banking days

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €1,000

$10 – $1,000

C$20 – C$1,000

Processing time:

Instant

N/A
Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €5,000

$10 – $5,000

Processing time:

Instant

€10 – €4,000

 

Processing time:

Instant

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €4,000

$10 – $4,000

C$20 – C$6,000

Processing time:

Instant

N/A
Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €4,000

$10 – $4,000

C$20 – C$6,000

Processing time:

Instant

€10 – €4,000

$10 – $4,000

C$25 – C$6,000

Processing time:

Instant

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €10,000

$10 – $10,000

C$20 – C$10,000

Processing time:

Instant

€10 – €4,000

$10 – $4,000

C$25 – C$6,000

Processing time:

Instant

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €4,000

Processing time:

Instant

N/A
Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

C$20 – C$6,000

Processing time:

Instant

C$25 – C$6,000

Processing time:

1-3 banking days

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

C$20 – C$4,000

Processing time:

Instant

C$25 – C$4,000

Processing time:

Instant

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

C$20 – C$4,000

Processing time:

Instant

C$25 – C$4,000

Processing time:

Instant

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €4,000

$10 – $4,000

C$20 – C$6,000

Processing time:

Instant

€10 – €4,000

$10 – $4,000

C$25 – C$6,000

Processing time:

Instant

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

C$20 – C$4,000

Processing time:

Instant

N/A
Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €10,000

C$20 – C$10,000

Processing time:

Instant

€10 – €4,000

C$25 – C$6,000

Processing time:

Instant

Deposit Amounts:

Min/Max

Withdrawal Amounts:

Max/Min

€20 – €5,000

$10 – $5,000

Processing time:

Instant

€500 – €4,000

 

Processing time:

1-5 banking days

Casino Design

Though Cookie Casino offers all the attributes of a top-notch online casino, looking at the website design, it’s obvious that it doesn’t take itself too seriously. Bright, bold colours are used to illustrate cookie-related characters, such as gingerbread men, biscuits, and other scrumptious baked goods. The site itself is super easy to navigate as everything is laid out in a clear manner with an intuitive games’ menu. All categories of games are shown here, including slots, roulette, live games, new games, and popular games. You can search for the game title - as well as the game’s provider - in the search function spanning the page under the heading. Beside this menu is an icon for the bonus terms and conditions. It’s refreshing to see this displayed so prominently when most online casinos place links to their T&Cs at the very bottom of the page. On the top left-hand corner of the splash page is another menu that deals with the functionality of the casino. It includes things like payments, VIP offers and promotions. The right-hand corner is taken with a language button that allows you to change the whole website language into English, French, German, Finnish, Norwegian, or Polish, though there’s no Dutch icon for Netherlands casino players. Scrolling down the front page allows you to choose from headings such as “All Games”, “Popular Games” or “Live Games.” Further down, there’s plenty of information about the casino, including the registration process, types of games, bonuses and promotions, and why you should choose Cookie Casino. Finally, at the bottom right-hand corner of the page, there’s a floating live chat icon.

Mobile App

There’s no Cookie app and no need for one, thanks to their cleverly designed website. So, you don't need to bother downloading any real money gambling apps in order to play games at Cookie Casino - you simply play within your phone's own browser. The mobile interface is easy to navigate as its clear menus list game categories, including over 1,600 video slots and all your favourite live dealer games.

Due to them using HTML5 technology, and no matter whether you’re using an iOS or Android, all Casino Cookie games load quickly and offer high-quality graphics, as well as immersive sound effects.

Customer Support

As you’d expect from a top-notch online casino, the support at Cookie Casino is second to none. For the player’s convenience, there are professional live chat support agents available 24/7 in English, German, and French. Simply click on the speech box icon at the bottom-right corner of the screen. You can also make use of a pre-made form on the website, or simply send an email to support@cookiecasino.com.

VIP Section

If you are a frequent player on the website, then expect to be handsomely rewarded for your loyalty. Depending on your spending, there are 30 adventure-style levels of “Comp Points”, all named after types of delicious biscuits, desserts, and cakes. Amongst others, Flan, Biscotti, Churro, Jelly, and Marshmallow will allow you to claim everything from free spins up to $100,000 in return! A CP is credited for each $12.50 you spend.

Unfortunately, both table and live dealer games don’t count towards your VIP score. In addition, any rewards will need to be played through with a 3x wagering requirement. Also, there’s a time limit of 1 month within which they should be used.

Pros and Cons

Positive

  • Great mobile gaming experience
  • Large selection of live dealer games
  • Many payment options
  • Super bonuses and free spin offers

Negative

  • Many restricted countries
  • No support for cryptocurrencies
  • Lack of no-deposit bonus
  • Only a small Wheel of Fortune prize

Conclusion

Living up to its name, Cookie Casino is one of the sweetest online casinos. With tasty and generous bonuses and rewards, along with a playful design, the casino is a delicious pleasure to both look at and use. Furthermore, there’s a huge number of payment options available and 24/7 professional customer support. That’s the way the cookie crumbles! Finally, we should mention the massive selection of games, with slots, table games, and yummy jackpots, all waiting for you to taste. Cookie Casino definitely wins any casino bake-off! If you want to compare with other casinos before taking the plunge, feel free to read our other casino reviews.