Casiplay – Intro
Purple, playful, pretty – the three words that immediately spring to mind upon landing on the homepage of this rather small casino. With snazzy graphics and some really cool animations, I immediately feel welcome and I just know that this casino has what it takes to deliver a fun experience. This casino targets mainly European players, as well as the UK, Russia, Canada, South Korea and Singapore. Before you start planning your winnings you need to be aware that US players are restricted from playing here.
While Casiplay may be on the smaller scale, as seen in our online casino review the name behind it isn’t small at all. Most players are familiar with the name Aspire Global, a titan company that is behind a host of reputable casinos. Does the casino make a worthy addition to the Aspire Global stable? Read on to find out.
Casiplay– Casino Bonuses
- Generous European Welcome Bonus
- High wagering requirements
- Limited promotions for returning players
Casiplay’s Welcome Bonus is splashed attractively all over the landing page – such is the good vibe of this casino that it’s impossible not to take a closer peek at what’s on offer. The Promotions tab reveals a couple of bonus offers for returning customers, mostly seasonal. Not all promotions are updated – at the time of writing, a Christmas promotion was still displayed in full glory, even though it had expired. The same applies to the other promotion visible at the time of writing – cash prizes revolving around three dragon-themed games with the hefty minimum bet of €50. The moral of the story: don’t just hit the ‘Sign Me Up’ registration sign without checking whether the bonus you’re after is still valid.
If a multitude of bonus offers is very high on your list of priorities, then this may not be the best casino for you. But if you’re after some fun, a great choice of games and other attractive features, Casiplay still has a lot to offer.
Casiplay – Welcome Bonus for the UK
UK players form a huge segment of Casiplay’s target market, and new players who register get gifted up to £100 in bonus money and a 100 Free Spins. The bonus is tied to a deposit and split in 4 parts as follows:
- 1st deposit – 50% deposit match up to £50 and 30 free spins
- 2nd deposit – 20 free spins in Starburst
- 3rd deposit – 30 free spins in Book of the Dead
- 4th deposit – 50% up to £50 and 30 Free Spins
There is a £20 minimum deposit required to make you eligible for the Welcome Bonus, and be aware that the Wagering Requirements are set quite high: 35X on the bonus money and 50X on the Free Spins. The bonus is valid for a week after activation: bonus money and free spins will be added automatically to your account. Finding the individual T&Cs for this offer can be tricky – look out for the running script on the welcome package banner.
Casiplay – Welcome Bonus for Finland
Finnish players get a better deal than their UK counterparts, with a package of up to €800 bonus money and 100 Free Spins. This bonus is also tied to a deposit and split in 4 as follows:
- 1st deposit – 100% up to €200 and 30 Free Spins
- 2nd deposit – 50% up to €200 and 20 Free Spins
- 3rd deposit – 50% up to €200 and 20 Free Spins
- 4th deposit – 100% up to €200 and 30 Free Spins
Finnish players who are eyeing this Welcome Bonus will need to deposit a minimum of €20. Free spins have a very short expiry time – 24 hours – while the cash bonus must be used within 21 days. Bonus money and Free Spins both come with a considerable Wagering Requirement of 35X.
Casiplay – Welcome Bonus for Germany
The mechanism here is different from the UK and Finnish Welcome Bonus, and it’s worth saying that German players don’t score as good a deal as Finnish ones. The package consists of a 100% deposit match up to €200 when you make a first deposit of at least €20, plus 30 free spins on Starburst. The Free Spins expire after 24 hours of activation, and the bonus money must be used within 21 days. Once again, the Wagering Requirement is 35X for both.
Casiplay – Other promotions
As already mentioned, promotions, bonuses and free spins are not exactly Casiplay’s forte. At the time of writing, the only kind of active promotion I could discover was the Welcome Bonus. However, registered players who regularly use this casino will be happy to know that Casiplay is known to simply surprise loyal players with extra bonuses and free spins directly in their account.
Casiplay – Loyalty program/VIP program
Casiplay does offer a VIP program – however, this runs by invitation only and no added information is available about it on the site. Multi-tiered, it starts at Bronze level and goes all the way up to VIP Prestige Master Royal. If you are invited, please do let us common mortals know and share the experience!
The casino also has a system of Reward Points, a kind of loyalty scheme that takes the player up various tiers, according to the amount of points accumulated. Points are added automatically after each wager at a rate of 1 reward point for every €40 wagered, and can also be awarded as part of a special promotions or as a ‘gift’ to valued players. For obvious reasons, you will only start receiving these points when you play with real money. The Reward Points can be exchanged for Bonus Money at the casino’s cashier section, as long as you don’t exceed the €100 monthly and as long as Wagering Requirements are satisfied. However, if you don’t redeem your points within three months after they’ve been awarded, these will expire.
As soon as you’ve earnt a certain number of points, you will be automatically moved up to the next level, with every higher level offering better reward rates. Annoyingly, no information is available as to how many points are required to move to the next level. However, it is a safe assumption that Casiplay follows casino tradition by inviting a player to be part of the VIP Club upon reaching the highest level.
Casiplay – Available Casino Games
Casiplay hosts games on NetEnt, NextGen and Amaya software. There is a very decent selection of almost 500 slots, and finding your favourite title is super simple, thanks to the search bar on the top right of the screen. Slot titles are clearly Casiplay’s strength, and all the top titles are present. Gonzo’s Quest, Starburst, Book of the Dead, Thunderstruck II… you name it, it’s probably there. The top bar always showcases four to five to video slots, so that if you’re in need of inspiration there’s always something new and exciting to try.
There is a distinct lack of a progressive slots section, which will probably annoy those of you who are in constant search of the big thrills as it means having to browse through the entire slots section to find your jackpot inspiration.
However, despite these small lackings, Casiplay are clever enough to create a vibrant games lobby which will probably entice you to give the goods a go. And, once you get down to it, you quickly forget that there are no frills here.
Casiplay – Live Casino
There is a modest Live Casino section at Casiplay, powered by NetEnt, NextGen and Play ‘n Go, offering roulette, blackjack, baccarat and poker. There’s a selection of about 26 tables, including some nine varieties of Roulette. Although not much information is forthcoming, graphics and overall experience are all very high end, with professional dealer who also look pretty fly, incidentally. Once again, while maybe lacking the frills and extras that the bigger casinos all go for, you can be reassured of a positive and fun experience if you opt for these live tables, in particular Roulette, which appears to be Casiplay’s biggest puller.
Casiplay – Mobile
Want to enjoy Casiplay on the go? Not a problem – the casino does not offer an App, because it is not necessary as the entire website is optimised for mobile devices. You simply log in (or even register for the first time) on your device and your good to go. The site supports all devices running on Android and IOS, and all games can be safely enjoyed in the mobile version. Visually, you lose nothing of the high-quality images and you can choose your orientation whether to play vertically or horizontally.
Casiplay – Payment and Withdrawal Methods
For a casino that is on the smaller side of operations, Casiplay offers a seriously good range of options when it comes to deposits and withdrawals. You can choose to deposit using Visa, MasterCard, Maestro and Entropay. If you’d rather not use a payment card, or you’re in a hurry to deposit, the following methods are also accepted: Trustly, Skrill, Neteller, Paysafecard, EcoPayz, Euteller, Mister Cash, Zimpler, Payr, HiPay, Instadebit, Paypal, Ticket Premium as well as Online Bank Transfer and Wife Transfer. The advantage to all the latter is that they’re pretty instantaneous.
Withdrawals are accepted via the same methods with the exception of Visa and Mastercard, and the timeframes depend on which one you chose. Payment cards take the longest time to process, between six to eight working days, while e-wallets take about three days. It is good to note that all withdrawal requests start with a relatively long ‘processing’ that takes 48 hours. The minimum amount you may withdraw is £20/$10/€10, while the limit is set at £100,000/$108,000/ €108,000 per month. Not the highest of withdrawal limits but, perhaps, with a casino this size it is also understandable. Moreover, any withdrawals over £2,000/$2,000/€2,300 are subject to an identity verification process.
The casino accepts seven different currencies – US/Canadian dollars, Euros, British Pounds, Kronen.
Casiplay – Customer Support
This is where Casiplay really excels, with live chat in English, German, Finnish and Norwegian available seven days a week between 06:00 GMT to 23:00 GMT. Customer support agents are known to be friendly, courteous and efficient – a reputation well-earned. If you prefer, you can also get in touch by phone on +356 2248 4960 within the same hours, or else drop the casino an e-mail on firstname.lastname@example.org.
Casiplay and Responsible Gambling
Like most reputable casinos, Casiplay does place a priority on Responsible Gambling, and actually provides training to its team about the issue, via a CPD (Continual Professional Development) certified program. The casino offers a variety of means to help a player who may be experiencing problems more control over their playing habits. These range from permanent self-exclusion via a Casiplay employee to setting cool-down periods that range of one, three or six months. Players are also giving the option of setting personal limits on a daily, weekly or monthly basis – this can be done via the Responsible Game tab on the landing page, and the limit can be changed or removed at any time. Players can also choose to limit the duration of their session, although this can only be done via a staff member through live chat – a milder version of this option is the Reality Check, where you can choose to be prompted by a system message after you’ve been logged in for one hour. This gives you the opportunity to take a step back before you continue – think of it as that Netflix prompter that asks you whether you’re still watching after a few hours.
For players who feel that they need more help, Casiplay refers them to associations like the Game Therapy Advice Centre, Anonymous Players, Helping Hand and BeGamble Aware.
Casiplay – Ownership and licences
Casiplay is part of the Aspire Global family – a strong name that fronts an equally strong fleet of brands, including Green Play, Chilli Spins, Kaiser Slots, Atlantic Spins, King Casino, Jaak Casino, Casino Luck, Billion Casino… you get the gist, and the trust is implied in the name. The games are powered by Aspire Global software under a Malta Gaming Authority licence and (for the UK only) by AG Communications under a UKGC license. Both licenses were issued in 2018. With two mighty gambling jurisdictions like England and Malta backing up this casino, you can relax and let loose on the games, as you know that your money is in safe hands.
On the technical side, Casiplay appears to have given strong priority to creating a highly secure environment which should present you with no trust issues when using the casino’s banking facilities. All personal information is encrypted (look for the padlock symbol on the bottom right of your screen), using the latest 128-bit Secure Socket Layer (SSL) so that it’s hack-proof even while it’s in transit after leaving your computer. Once your info reaches the casino, it is protected by a secure server that uses the latest firewall technology. Money transactions are processed by Aspire Global International Ltd and AG Communications Ltd, both companies that boast a well-earnt reputation.
But of course, all the security measures in the world would mean nothing without fair play. So, how does Casiplay score on this front. All games at this casino follow the industry standard of a Random Number Generator (RNG) for all games except for sports betting and Live Casino. A quick scroll down to the bottom of the landing page – hint: this is usually where all the really useful information for any given casino can be found – reveals an RNG certificate issued by iTech Labs Australia, so we know the casino’s claims are legit. Software is tested on a regular basis to make sure that the gaming pay-out percentage is reached.
Casiplay – Casino Summary
Casiplay certainly has none of the frills that many of the bigger brands sport nowadays. But, while it may not be flashiest kid on the block it does deliver a super fun experience with all the most popular games that most of us will be looking for. And, just as importantly, it also delivers the peace of mind that only a casino with a name like Aspire Global to back it up can afford – it is reliable and totally secure. In my book, fun and security are what I look for at a casino, so Casiplay gets a thumbs up.